Portland, Oregon’s TriMet named Samuel (Sam) Desue Jr. as its new Chief Operating Officer, where he will lead the agency’s Transportation, Maintenance, IT, and Safety & Security divisions.
Desue brings more than 22 years of public and private transportation experience, including Kansas City where he moved up through the ranks at Kansas City Area Transportation Authority (KCATA), starting as director, transportation, in 2013, while also serving as COO, interim GM, and most recently, deputy CEO.
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In his leadership roles at KCATA, Desue set priorities for the agency, developed a five-year strategic plan; improved on-time performance; promoted industry best practices and technologies to benefit the customer experience; implemented a safety/security task force; and forged strong partnerships with community and business groups, first responders, and city leaders.
Prior to Kansas City, Desue worked at both Pierce Transit and Community Transit in Washington, where he directed transportation services. He also oversaw ground transportation at SeaTac International Airport, as well as operations at Seattle Monorail.
In his five years at Pierce Transit, where he moved up from sr. transportation manager to VP, transportation services, Desue helped redesign a 30-year old transit route system to better address travel patterns. He also reduced operating costs, improved productivity, established employee training and support programs, implemented a new radio system and Computer Aided Dispatch/Automatic Vehicle Location system, and grew customer satisfaction.
Desue will begin his role as TriMet’s COO on March 18.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.