Question of the Day: What was your first memory of using public transportation?
As part of METRO's APTA coverage, we asked some of the top names in transit to discuss what their first experience was when riding public transportation for the first time.
My first memory of using public transportation was in middle school. I grew up in Pueblo, Colo., a town of about 100,000 people. Some friends and I wanted to go to a particular store in mid-town, a considerable way from our neighborhood. Our parents would not let us ride our bikes, so we figured out how to take the bus. I remember it as a rather pleasant and simple experience, but since it was my first time, I found it to be adventurous. I had no idea then that I would have such a great career in the public transit industry. David A. Genova, Interim GM/CEO Denver RTD Denver
Dawson-August
My first experience was riding the Philadelphia city bus in 1959 at the age of six. I rode the bus with my mother on her first Saturday off; we headed into downtown Philadelphia to go shopping. It was an exciting time for me for two reasons: I had the opportunity to spend time with my mother, who normally worked six days a week, and to put the .15-cent fare in the farebox for her. Looking back on that today, it was not a lot of money; however, it was a big deal for me relocating from South Carolina. Ann Dawson-August, Executive Director Birmingham-Jefferson County Transit Authority Birmingham, Ala.
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Noland
My first recollection of using public transit was taking the Chicago & Northwestern train into Chicago. The trains were the green and yellow paint scheme and very old at the time. The terminal for the service was a great old railroad station in downtown Chicago on Madison Avenue. It was torn down in the late 1980s and has been replaced by the CitiCorp building that also connects to the Ogilvie Transportation Center. At the time, smoking was allowed on every train car. My parents were comfortable letting me ride the train to the city with my friends beginning in junior high, and I remember taking the train to Chicago then hopping on the CTA to Wrigley Field to catch a Cubs game. The train tickets seemed reasonable and the freedom to access the city was tremendous. Michael Noland, GM Northern Indiana Commuter Transportation District Chesterton, Ind.
O'Neil
I am the youngest of six and my mom, who grew up in rural Ireland, did not like to drive. So, each day when my sisters left for school, my mother and I would walk to the corner and get on the PVTA buses in Springfield, Mass., to go shopping or to doctor’s appointments. There was one specific driver who gave out lollipops, and I would always be looking for him as the bus pulled to the stop.
Owen P. O’Neil, Executive Director Lehigh and Northampton Transportation Authority Allentown, Pa.
I
Lambert
used to have an uncle that was a bus driver for Rapid Transit, and I used to catch his bus from our neighborhood downtown to the movie theater. I always remember how special it was, because I’d jump on my uncle’s bus and ride it. He not only was a great bus driver, but he was a great uncle, too. I learned a lot of things from him in life. And, I never dreamt in those days that I would grow up to work for that same transit agency. Tom Lambert, President/CEO Houston Metro Houston
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Watson
I was on a trip in Germany and there were several cities where we rode the train. I remember the excitement of rushing to the station and climbing on board to find some seats, then looking out the window the whole time and feeling like I was on some kind of grand adventure. Linda Watson, President/CEO Capital Metropolitan Transportation Authority Austin, Texas
D. Johnson
The earliest memory I have is when I was 14, during the summer, and I lived in Bloomington in San Bernardino County. It was a hot day. I was going to the mall to meet friends and it was too far to take my bike. What I remember most is getting on the bus and how great it felt when the A/C hit me. It was so cool inside, the perfect summer ride. Darrell Johnson, CEO Orange County Transportation Authority Orange, Calif.
Johnson
My first memory was when I was a freshman in high school and I had to utilize transit to get home from school after wrestling practice, because it was the only way I was going to be able to participate. I remember vividly how I would ride the bus back and forth, and then later, went to work for that system in Waukesha, Wis., and remembered the drivers that used to drive me around. Andrew Johnson, GM Connect Transit, Normal, Ill.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.