METRO Magazine Logo
MenuMENU
SearchSEARCH

TriMet low-income fare program helps man leave 'criminal life' behind

Agency has partnered with dozens of non-profits, social service agencies, colleges and universities to expand access to program.

by By Tia York, TriMet
January 2, 2020
TriMet low-income fare program helps man leave 'criminal life' behind

TriMet's low-income fare program allows participants access to unlimited rides on the system for $28 per month, a 72% discount off the cost of adult fare. 

Screenshot via TriMet

4 min to read


TriMet's low-income fare program allows participants access to unlimited rides on the system for $28 per month, a 72% discount off the cost of adult fare. 

Screenshot via TriMet

At 28 years old, Coty H. is starting over. He admits he’s made mistakes and is no stranger to the criminal justice system. He doesn’t like to talk about where he came from. He says it “wasn’t the coolest place in the world,” but during a visit to the Clackamas Community Corrections Transition Center, he did open up about where he’s going. He credits a program offered at the center, for helping to set his life in a new direction and TriMet, for helping him on the journey.

“When I got released from jail, I came here, to the Transition Center,” Coty said. “I was like, ‘I’m not leaving until I get into a program. I need something that’s stable and hard core.’ They hooked me up with the Foundations Program. It wasn’t easy, but it’s something I definitely needed.”


The Transition Center
Located just steps from the Clackamas County Jail, the Transition Center is a one-stop location for people leaving jail or prison and those at risk of returning, to connect with resources, support and services. Its mission is to help break patterns and change lives.

“I basically learned to change everything about myself as a person and where I came from, and what I learned from my criminal life and making mistakes,” Coty said. “I fought it, but I didn’t want to be a knucklehead anymore.”

Ad Loading...

The Transition Center provides access to housing and employment assistance, peer mentors, GED courses and parenting classes. It also serves as an enrollment site for TriMet’s low-income fare program.

Partnering to improve access to transit and reduced fare
Coty signed up after he got a job at a metal fabrication plant on Swan Island, some 12 miles away from where he lived in Milwaukie. He said he kicked a bad habit of driving without a license and started using TriMet to access almost everything. In addition to work, he took the bus or MAX to visit his children and finish his GED. He hoped that one day, transit would be part of his plan to go to school to become a welder.

“That way I can actually get a career instead of a job,” he said.

TriMet has partnered with dozens of non-profits, social service agencies, colleges and universities to expand access to the low-income fare program. Fifteen sites, including The Rosewood Initiative in East Portland, Community Action in Washington County and PSU Transportation and Parking Services in Downtown Portland are open to the public. Other locations, like the Transition Center, exclusively serve their clients. Included are service providers for people experiencing homelessness and offices of the Oregon Department of Human Services.

A sense of relief
“A lot of our clients risk riding without fare, getting stopped and receiving a citation,” explained Kimber Gillaspy, an employment and training specialist at the center. “It can be scary because there’s already anxiety around touches with authority and law enforcement. To be able to avoid that and know you’re riding with your fare… It’s a huge relief.”

The low-income fare program allows participants access to unlimited rides on TriMet for $28 per month, a 72% discount off the cost of Adult fare. It’s open to Oregon residents, between 18 and 64 years old, who live on up to double the federal poverty level. That’s currently about $25,000 for an individual and up to $50,000 for a family of four.

“It’s been a lovely match for individuals whose primary mode of transportation is TriMet because they can’t get a driver license because of fines, fees or sentencing guidelines,” Kimber continued. “When you’re already facing the hardship of unemployment, no housing or homelessness, it’s significant to say hey, if you meet these qualifiers, we can assist you by getting you the low-income (Honored Citizen) fare card.”

More than 26,000 enrolled
TriMet expanded our Honored Citizen reduced fare to allow qualification based on income, after the state of Oregon adopted Keep Oregon Moving. The 2017 transportation package provided the first-ever, ongoing, stable source of funding for public transportation in state history. More than 26,000 people enrolled in the program in the first 18 months that it was available.

“It makes it so I can buy other things, like food, and child support is an issue as well,” Coty offered. “What’s the regular fare, $100 a month? I have to pay rent and all of this other stuff and so, taking $72 away from that, it helps quite a bit.”

Learn more at trimet.org/lowincome.

More Management

AAAHI receiving METRO's Innovative Operator of the Year Award
Motorcoachby Alex RomanSeptember 16, 2026

METRO Opens Submissions for 2026 Motorcoach Awards

Nominations are now being accepted for METRO Magazine’s Operator of the Year and Innovative Operator of the Year awards.

Read More →
A New York MTA subway car with an open gangway
Railby Staff and News ReportsSeptember 16, 2026

New York MTA Advances Final Contract for Second Avenue Subway Expansion

Contract Four is the largest in the Second Avenue Subway Phase 2 project and includes construction of station infrastructure, tracks, and signals for the subway expansion, MTA officials said. Work on Contract Four will begin in 2027.

Read More →
Transit Leaders Gather for National Safety Summit
Security and Safetyby Alex RomanSeptember 16, 2026

Transit Agencies Highlight Safety Gains at National Summit

Leaders from 15 major transit systems shared crime-reduction results and safety initiatives while discussing the role of continued federal support.

Read More →
Ad Loading...
A blue and white graphic with text reading "NITA Names New Leadership, Expands Reduced-Fare Program."
Managementby Staff and News ReportsSeptember 14, 2026

NITA Names New Leadership, Expands Reduced-Fare Program at First Board Meeting

The new regional transit authority appointed its first board chair and interim executive director while extending reduced fares across CTA, Metra, and Pace for eligible riders.

Read More →
From Checklists to Better Outcomes
TechnologySeptember 11, 2026

Beyond the Checklist: A Structured Approach to Transit Maintenance

Reliability-Centered Maintenance helps transit agencies move beyond routine checklists to focus limited resources on the assets and failures that have the greatest impact on safety, reliability, and service.

Read More →
A red, white, and blue graphic with the APTA logo and text reading "APTA Nominates 2026-2027 Chair & Vice Chair."
Managementby Staff and News ReportsSeptember 10, 2026

APTA 2026 Nominating Committee Selects Leadership Slate, Names Chair and Vice Chair Nominees

Leadership changes will help shape the association’s priorities and its representation of the transportation industry during the 2026–2027 term.

Read More →
Ad Loading...
DART's light rail station at 8th and Corinth
Security and Safetyby Alex RomanSeptember 10, 2026

DART Launches Major Security, Fare Enforcement Initiative

The 90-day demonstration will deploy coordinated security teams at five light rail stations while testing controlled access and gathering data to guide future investments.

Read More →
STraffic White Paper Cover Learn about delivering 1300 gates at 91 stations while managing fare evasion. Explore the large scale deployment, solution customization and real-world results that affect the region. Prepare for deployment in your region now.
SponsoredSeptember 9, 2026

Advancing Fare Collection Through Technology and Innovation

Learn about delivering 1300 gates at 91 stations while managing fare evasion. Explore the large scale deployment, solution customization and real-world results that affect the region. Prepare for deployment in your region now.

Read More →
A TransLink train goes by a large FIFA World Cup soccer ball structure.
Managementby Elora HaynesSeptember 8, 2026

Game Day in Motion: Moving Millions During the 2026 World Cup

Between packed transit stations and team motorcoaches, see how agencies and operators across North America tackled the transportation demands of the 2026 FIFA World Cup.

Read More →
Ad Loading...
A blue and white graphic with text reading "Surface Transportation Averts Shutdown, Leaves Transit Funding Gap."
Managementby Elora HaynesSeptember 4, 2026

Surface Transportation Extension Averts Shutdown, Leaves Transit Funding Gap

The stopgap keeps federal transportation programs moving, but missing advance funding could complicate the transit and rail projects agencies are planning next.

Read More →