METRO Magazine Logo
MenuMENU
SearchSEARCH

New York's MTA Announces New Pandemic-Era Ridership Records

Staten Island Railway ridership continues its upward trend averaging more than 7,000 weekday riders six of the last eight days with a pandemic-era record 7,490 on Thursday, Oct. 21.

by Staff
October 26, 2021
New York's MTA Announces New Pandemic-Era Ridership Records

Prior to the pandemic, average weekday ridership totals routinely exceeded 5.5 million in the subway system.

Photo: MTA

3 min to read


The Metropolitan Transportation Authority (MTA) announced new pandemic-era subway ridership records on the New York City Subway, Long Island Rail Road, and Metro-North Railroad.

Subway ridership continued its recovery with daily ridership surpassing 3.1 million riders for three consecutive days (Oct. 19-21) with a new pandemic-era record set on Thursday, Oct. 21 of 3,264,278.

Ad Loading...

Staten Island Railway ridership continues its upward trend averaging more than 7,000 weekday riders six of the last eight days with a pandemic-era record 7,490 on Thursday, Oct. 21.

“These ridership records are really encouraging,” said Janno Lieber, MTA acting chair and CEO. “Life for New Yorkers is getting back to normal. People are going to Broadway shows and sporting events. They’re eating at restaurants and are back at school. They trust the MTA to get them where they’re going. The system is safe and prepared to set new ridership records in the weeks ahead.”

Paratransit customers are booking an average of more than 24,000 weekday rides, which is 80% of pre-pandemic ridership.

The LIRR topped 150,000 riders per day Monday, Oct. 18 through Wednesday, Oct. 20 carrying a record 155,242 customers on Wednesday.

“As we continue to set pandemic-era records, it validates the tremendous efforts our employees have undertaken to make sure the system is safe and accommodating for our customers,” said Craig Cipriano, New York City Transit interim president. “The City’s recovery is going strong and I’m so happy that New York City Transit is playing large part in it. We will work tirelessly to encourage New Yorkers and visitors to return to mass transit. It really is the best way to get around our hometown.”

Ad Loading...

Metro-North carried a record 131,127 trains on Wednesday, Oct. 20. Average weekday ridership has averaged approximately 125,000 since early September.

“As the recovery of New York continues, Metro-North is thrilled to be an integral part of bringing people to all of the exciting activities that the Hudson Valley and New York City have to offer,” said Catherine Rinaldi, Metro North president. “Metro-North provides the fastest and safest way to travel, and the continuing jumps in ridership show that our customers have confidence that we will deliver.”

The total of NYCT Buses and Subways combined with the Long Island Rail Road and Metro-North Railroad is now regularly surpassing five million weekly riders. 

As riders return to the system, they’ve discovered that the MTA’s world-class contactless payment system, OMNY, makes traveling simple and easy and is very much the desired mode of payment. Usage is up in the last year from 7% late summer 2020 to 25% in the same period this year.

The MTA has undertaken unprecedented cleaning and disinfecting protocols in the year since the pandemic began to ensure that the system is as safe as possible for its customers. The authority has also rolled out public education campaigns and issued millions of masks to its customers. 

More Paratransit

transit tracker connectpoint
Sponsoredby Alex RomanMay 1, 2026

Connectpoint Expands Digital Signage Strategy with LED Push

Connectpoint is enhancing its digital signage strategy by integrating LED technology into its services.

Read More →
frontrunner bus
SponsoredMay 1, 2026

ADA Compliant Transit: Easier, More Dignified Travel for Every Passenger

Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.

Read More →
AMF Bruns' new headquarters and parking lot.
Paratransitby StaffApril 28, 2026

Inside AMF Bruns of America’s New Ohio Production Hub [Photos]

Step inside AMF Bruns of America’s 41,000-square-foot facility in Stow, Ohio, where expanded manufacturing capacity, modernized operations, and a focus on next-generation mobility solutions are shaping the company’s growth in accessible transportation.

Read More →
Ad Loading...
Exterior image of AMF Bruns' new facility in Ohio.
Paratransitby StaffApril 22, 2026

AMF Bruns Opens New Ohio Headquarters, Expands U.S. Manufacturing Footprint

With expanded production space, local investment, and a growing workforce, AMF Bruns is scaling its U.S. presence. Here’s an exclusive look inside the new Stow, Ohio, HQ.

Read More →
Ribbon cutting photo celebrating SEPTA's new Ardmore Station
Managementby StaffApril 13, 2026

Philadelphia's SEPTA Celebrates New Ardmore Station

The station was rebuilt as part of SEPTA’s Station Accessibility Program, making it fully ADA accessible with new elevators, ramps, and high-level platforms.

Read More →
Nadine S. Lee
Managementby StaffMarch 26, 2026

DART's President/CEO Announces Departure from Agency

Nadine S. Lee, who has served as president/CEO since July 2021, said the decision comes after careful reflection on the agency’s progress and its path forward.

Read More →
Ad Loading...
paratransit bus
SponsoredMarch 16, 2026

Measuring the True Cost of Paratransit Fleets

What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.

Read More →
A next-generation HART paratransit SUV.
Paratransitby StaffMarch 3, 2026

Florida's HART Launch First Next-Generation Paratransit Vehicles into Service

The new HARTPlus SUVs — 2025 Ford Interceptor Utility models — represent a significant step toward modernizing mobility and enhancing service for paratransit riders throughout Hillsborough County.

Read More →
Webinar title over image of a transit van driving down the road
SponsoredFebruary 25, 2026

The Future of Paratransit: How to Thrive in an Uncertain Era

See how leading agencies integrate eligibility, operations, staffing, and rider access to protect service and public dollars.

Read More →
Ad Loading...
Technologyby StaffJanuary 22, 2026

Biz Briefs: BART, Uber Launch Partnership and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →