Related: MTA Employee COVID-19 Vaccination Program Enters New Phase
New York's MTA Announces New Pandemic-Era Ridership Records
Staten Island Railway ridership continues its upward trend averaging more than 7,000 weekday riders six of the last eight days with a pandemic-era record 7,490 on Thursday, Oct. 21.

Prior to the pandemic, average weekday ridership totals routinely exceeded 5.5 million in the subway system.
Photo: MTA
The Metropolitan Transportation Authority (MTA) announced new pandemic-era subway ridership records on the New York City Subway, Long Island Rail Road, and Metro-North Railroad.
Subway ridership continued its recovery with daily ridership surpassing 3.1 million riders for three consecutive days (Oct. 19-21) with a new pandemic-era record set on Thursday, Oct. 21 of 3,264,278.
Staten Island Railway ridership continues its upward trend averaging more than 7,000 weekday riders six of the last eight days with a pandemic-era record 7,490 on Thursday, Oct. 21.
“These ridership records are really encouraging,” said Janno Lieber, MTA acting chair and CEO. “Life for New Yorkers is getting back to normal. People are going to Broadway shows and sporting events. They’re eating at restaurants and are back at school. They trust the MTA to get them where they’re going. The system is safe and prepared to set new ridership records in the weeks ahead.”
Paratransit customers are booking an average of more than 24,000 weekday rides, which is 80% of pre-pandemic ridership.
The LIRR topped 150,000 riders per day Monday, Oct. 18 through Wednesday, Oct. 20 carrying a record 155,242 customers on Wednesday.
“As we continue to set pandemic-era records, it validates the tremendous efforts our employees have undertaken to make sure the system is safe and accommodating for our customers,” said Craig Cipriano, New York City Transit interim president. “The City’s recovery is going strong and I’m so happy that New York City Transit is playing large part in it. We will work tirelessly to encourage New Yorkers and visitors to return to mass transit. It really is the best way to get around our hometown.”
Metro-North carried a record 131,127 trains on Wednesday, Oct. 20. Average weekday ridership has averaged approximately 125,000 since early September.
“As the recovery of New York continues, Metro-North is thrilled to be an integral part of bringing people to all of the exciting activities that the Hudson Valley and New York City have to offer,” said Catherine Rinaldi, Metro North president. “Metro-North provides the fastest and safest way to travel, and the continuing jumps in ridership show that our customers have confidence that we will deliver.”
The total of NYCT Buses and Subways combined with the Long Island Rail Road and Metro-North Railroad is now regularly surpassing five million weekly riders.
As riders return to the system, they’ve discovered that the MTA’s world-class contactless payment system, OMNY, makes traveling simple and easy and is very much the desired mode of payment. Usage is up in the last year from 7% late summer 2020 to 25% in the same period this year.
The MTA has undertaken unprecedented cleaning and disinfecting protocols in the year since the pandemic began to ensure that the system is as safe as possible for its customers. The authority has also rolled out public education campaigns and issued millions of masks to its customers.
More Paratransit

New York MTA Leverages Zoning Program to Advance Station Accessibility
Accessibility enhancements at Nevins St Station will be financed through a development agreement tied to the MTA's Zoning for Accessibility initiative.
Read More →
Reinventing Fleet Maintenance with Real-time Visibility and AI
Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.
Read More →
SamTrans Sets Priorities for Potential Connect Bay Area Revenue
The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.
Read More →
Chicago's NITA Act Moves Into Next Phase as Service Improvements Begin
Rider-focused improvements will begin rolling out across the system immediately as CTA, Metra, and Pace increase service this summer in the six-county region.
Read More →Low-Floor vs. High-Floor Cutaway vs. Modified Van: How 3 Accessible Minibus Designs Compare
As transit demands evolve, so should your fleet. Download the whitepaper to see how the Low-Floor Frontrunner Minibus compares to traditional options.
Read More →2026 METRO Buyer’s Guide & Directory
Searching for the right vehicles, technology, equipment, or services for your public transit or motorcoach operation? This industry guide brings together manufacturers and suppliers from across the transportation market — all in one place. Download it to connect with the companies that help agencies and operators improve mobility, enhance operations, and move their organizations forward.
Read More →
Rays the Mark Foundation to Honor CDTA’s Emily DeVito at October Fundraiser
Event at Chicago-area Ravisloe Country Club will support DeVito, a transit employee and mother of twins battling kidney failure and awaiting a transplant.
Read More →
King County Test Heliox Chargers, Keolis Lands California Contract Top Biz Briefs
Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.
Read More →
Spare Expands AI-Native Operations Platform With Fixed-Route Capabilities
The launch marks a major milestone in Spare’s vision for unified transit operations.
Read More →
Via Announces Scheduling and Supply Studio
The Scheduling and Supply Studio provides the world’s first fully integrated platform for optimizing vehicle and driver availability to rider demand, said company officials.
Read More →