MBTA, Transdev partner with Orion Labs for advanced communication

Orion´s platform enables dispatchers to communicate with and manage hundreds of buses and vehicles while their dispatch teams can work from home. MBTA

Orion Labs, a communication and automation platform for frontline workers, announced that Transdev will be implementing Orion to deliver their critical transport services as part of the response to the COVID-19 public health crisis in service to the Massachusetts Bay Transportation Authority (MBTA) contract.

Transdev is the operating partner for MBTA´s door-to-door paratransit service, The RIDE, an essential transportation “safety net” for seniors and the disabled to access essential services. Orion´s platform enables dispatchers to communicate with and manage hundreds of buses and vehicles while their dispatch teams can work from home.

Transdev is using multiple Orion services including the Orion Dispatch Console, location services, and Orion´s advanced automation and workflow tools. Transdev is also automating their regulatory compliance by utilizing Orion message recording, archiving, and retrieval features.