Transdev’s Golden Touch transporting healthcare workers to USNS Comfort
In addition to supporting and transporting hospital staff, Transdev’s Golden Touch Transportation also is transporting military medical staff working on the USNS COMFORT.


During the COVID-19 pandemic, Golden Touch Transportation is adapting and is now transporting healthcare workers and hospital employees to help the New York City community. Transdev
Golden Touch Transportation, Transdev’s NYC-based corporate and airline shuttle operation, partnered with client Northwell Hospital Health System and the New York City of Emergency Management to help transport medical professionals to local hospitals and to work aboard the USNS Comfort.
Golden Touch Transportation transports airline crews to and from the airports in greater New York City, and operates a variety of airport shuttles for employees and passengers of more than 60 airlines. During the COVID-19 pandemic, Golden Touch Transportation is adapting and is now transporting healthcare workers and hospital employees to help the New York City community.
“We are happy to support our clients in transporting essential medical personnel to where they need be,” said Jim Donoghue, COO Transdev’s Golden Touch Transportation. “It’s rewarding for us to coordinate with our airline partners and clients to pick-up these incredible medical professional volunteers, who are coming into New York City from around the country to lend a hand and bring them to the hospitals in need within the Northwell Hospital Health System. We provided similar services to this prestigious hospital system during Hurricane Sandy in 2012.”
In addition to supporting and transporting hospital staff, Transdev’s Golden Touch Transportation also is transporting military medical staff working on the USNS COMFORT, currently docked in the New York City harbor.
More Management

Bringing Austin’s First Light Rail System to Life
Austin Transit Partnership CEO Greg Canally discusses the city's nearly 10-mile light rail project, its collaborative approach to project delivery, the importance of community engagement, and the milestones ahead as construction approaches in 2027.
Read More →
ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust
ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.
Read More →
Metra Draft Plan Outlines Costs, Service Improvements for Regional Rail
The Systemwide Network Plan identifies infrastructure needs and potential investments to expand all-day, bidirectional rail service across the Chicago region.
Read More →
New Orleans RTA Names Augustine III as New CEO
In this edition, we also spotlight recent personnel moves at HDR, PATH, STV, and more, highlighting the people taking on new roles across the transportation industry.
Read More →
How Transit Agencies Are Using Free Rides to Improve Voting Access
Transit agencies are using fare-free service, trip-planning tools, and targeted rides to improve voting access. See what other agencies can learn from these efforts.
Read More →
Caltrain’s Electrification Drives a New Era of Ridership Growth
The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.
Read More →
Chicago, Charlotte Transit Agencies Expand Rider Support Programs
CTA launched crisis intervention teams as CATS prepares to deploy fare ambassadors, expanding customer assistance and security efforts across both systems.
Read More →
New York MTA Launches Historic $1.9B Signal, Track Modernization Project
Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.
Read More →
Brian Dickson on Building Stronger, More Resilient Transportation Organizations
Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.
Read More →
LA Metro Breaks Ground on Vermont BRT Project
The 12.4-mile corridor is projected to serve 66,200 daily riders, reduce travel times by up to 24%, and create the nation's busiest bus rapid transit corridor.
Read More →