METRO Magazine Logo
MenuMENU
SearchSEARCH

2014 Bus Maintenance Survey: Technician Staffing, Training Issues Grow

METRO’s annual Bus Maintenance Survey sees a growth in workforce issues compared to the first three installments, while more than 60% of the agencies who responded say they are buying more parts because they have to hold onto buses longer.

by Alex Roman, Managing Editor
May 20, 2014
2014 Bus Maintenance Survey: Technician Staffing, Training Issues Grow

 

2 min to read


As lack of dedicated federal funding and state and local issues continue to take their toll on public transportation budgets, 64% of respondents to this year’s METROBus Maintenance Survey say they are buying more parts due to aging fleets.

Meanwhile, electrical (issues/training) remains the number one issue in maintenance shops throughout the U.S. and Canada for the second year in a row, with training and staffing each jumping into the top five as turnover rates continue to grow due to retirement.

Ad Loading...

Diesel remains the top type of vehicle propulsion for many fleets, while many continue to explore the usage of alternative propulsion, including hybrid-electric, natural gas, biodiesel and propane.

When asked what questions an agency should ask when exploring the possibility of adding alternatively-propelled vehicles, the top answers were “What are the true costs associated with implementation?” “What is the actual range of the vehicles?” and “What maintenance issues did you experience?”

Diesel remains the top type of vehicle propulsion for many fleets, while many continue to explore the usage of alternative propulsion.

For the fourth year, METRO sent out its survey to even more maintenance shops, spanning a wide demographic consisting of large metropolitan to small and rural transit agencies as well as university-focused systems. Questions covered topics ranging from fleet size to average age of their fleet, hours of training provided per year and how that training is delivered, and the top issues in their shops to what parts they buy most often.

Agencies varied in fleet size, with the largest maintaining 2,300 buses and the smallest 26, with the mean boasting a fleet of 285 buses. Meanwhile, respondents’ salary levels ranged from a high of $170,000 to a low of $65,000, with the mean earning $93,000.

To view the full story as it appeared, click here.

Subscribe to Our Newsletter

More Bus

Railby StaffFebruary 2, 2026

Chicago Region Transit Ridership Grows in 2025

The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.

Read More →
King County Metro electric buses made by GILLIG.
Busby StaffJanuary 30, 2026

Seattle's King County Metro Introduces New Battery-Electric Buses

Rolling out in electric yellow and seafoam blue, the first battery-electric buses purchased from GILLIG will begin serving riders in south King County on February 2.

Read More →
Managementby StaffJanuary 29, 2026

Valley Metro Sees Strong Ridership Growth in 2025

The agency ranked top five among mid-sized U.S. transit systems, defined as agencies with 15 million to 50 million annual trips.

Read More →
Ad Loading...
Busby StaffJanuary 29, 2026

Subway Customer Satisfaction Reaches Record High, New York MTA Says

The subway system saw increases across all key metrics, with 62% of subway riders reporting they feel satisfied with the system overall.

Read More →
Busby StaffJanuary 28, 2026

New Orleans RTA Reaches Agreement with ATU

The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.

Read More →
Two ABQ RIDE busses at an intersection by Gold street in front of a parking structure.
Busby StaffJanuary 27, 2026

ABQ RIDE Launches Campaign to Bring Riders Back to the Bus

A new citywide campaign highlights free fares, improved service, and major upgrades to Albuquerque’s bus system.

Read More →
Ad Loading...
Busby StaffJanuary 27, 2026

California's OCTA Advances 2026 Initiatives Centered on Balance and Sustainability

The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.

Read More →
Railby Staff and News ReportsJanuary 26, 2026

People Movement: Virginia's DRPT Names New Director and More

In this edition, we cover recent appointments and announcements at HDR, MCTS, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
Security and SafetyJanuary 22, 2026

Researchers Identify Top Risk Factors for Pedestrian-vehicle Crashes at Massachusetts Bus Stops

While their comprehensive analysis of bus stops focused on Massachusetts, the researchers are excited about the generalizability of the findings and application to other locations.

Read More →
Ad Loading...
ManagementJanuary 22, 2026

Florida's JTA Unveils Mobility Visioning Plan 2050 at State of the Authority Event

CEO Nat Ford’s address offered a look at highlights from 2025, with a focus on the future and the innovative ways the JTA is shaping mobility in Northeast Florida.

Read More →