METRO Magazine Logo
MenuMENU
SearchSEARCH

British rail feeling the pinch

The largest rail operator in the United Kingdom announced plans to cut costs by consolidating the management of three of its franchises, prompting complaints from the rail management union and passenger representatives.

May 1, 2001
3 min to read


The largest rail operator in the United Kingdom announced plans to cut costs by consolidating the management of three of its franchises, prompting complaints from the rail management union and passenger representatives. National Express, which operates nine of Britain’s 25 rail franchises, said the plan would enable it to reduce its corps of 450 managers by up to 100. Critics of the plan say the centralized management strategy could lead to disruption of service for passengers who already have endured several months of turmoil since the Hatfield derailment last October. “I can’t for the life of me see how it’s going to improve the lot for customers,” Gerry Doherty, a spokesman for the TSSA transport management union, told the Financial Times. National Express said it did not anticipate any disruption of service and denied that the plan was linked to sagging passenger revenue in the wake of the Hatfield crash. Under the proposal, head offices of its three London commuter services — Silverlink, c2c and WAGN (West Anglia and Great Northern) — would be consolidated. The offices would be centralized at Silverlink’s headquarters in Old Street, London. National Express is not alone in its bid to bolster its bottom line. Three other rail companies — Virgin Trains, Great North Eastern Railway and Midland Main Line — announced fare hikes to take effect in May. Others reportedly are also considering consolidation. Meanwhile, Railtrack, which owns and operates the U.K.’s rail infrastructure, is considering plans to split its core business of operating and maintaining the rail network from the part responsible for making large improvements. The split is being considered in an attempt to stop the slide in its share price and reduce increasing government interference. “We are taking a complete look at the structure of the whole company,” Railtrack chief executive Steve Marshall told the Financial Times. Railtrack, which serves both passenger and freight customers, would change its role to become a holding company overseeing their businesses. The company now owns and operates the network while separate companies run the trains. Since the Hatfield crash, the company’s share price slid from more than $15 to about $7. The company was privatized in 1996 at about $6 a share. It was recently announced that the $2.4 billion phase one of the Channel Tunnel rail link might be six months behind schedule. The link between the Channel Tunnel and London’s King’s Cross-St. Pancras Station is Railtrack’s flagship project. The company was recently hit with a series of government measures that are seen by investors as reducing the power of executives. National speed restrictions were also imposed across the network after the aforementioned crash. The disruption experienced by the Hatfield crash is expected to continue into next year due to maintenance backlogs, widespread flooding and damage from the crash.

Topics:Rail
Subscribe to Our Newsletter

More Rail

An MBTA commuter rail at a station.
Railby StaffMarch 31, 2026

Massachusetts Announces Summer Savings for Commuter Rail Riders

With major events and increased travel expected across the state this summer, the Administration is focused on making sure people have a reliable, affordable alternative to driving so we can reduce congestion, support daily commuters, and keep Massachusetts moving.

Read More →
A Sound Transit Crosslake Connection Link light rail vehicle
Railby StaffMarch 30, 2026

Sound Transit Opens Crosslake Connection, Completing Link 2 Line

The final seven-mile segment of the 2 Line includes new stations at Mercer Island and Judkins Park and connects to the 1 Line at the International District/Chinatown Station. The Link light rail system now spans 63 miles and includes 50 stations.

Read More →
SEPTA M vehicle on bridge
Railby StaffMarch 30, 2026

SEPTA Set to Begin Major Rehabilitation Project Along M Line

From March 29 through May 9, shuttle buses will replace train service between Bridgeport Station and Norristown Transit Center. Train service will operate as normal between Bridgeport Station and 69th Street Transit Center.

Read More →
Ad Loading...
Supervisor and LA Metro Board Member Lindsey P. Horvath stands at a podium with a crowd of community members behind her.
Railby Staff and News ReportsMarch 27, 2026

LA Metro Board Advances K Line Northern Extension Through Fairfax and West Hollywood

The project will create the first continuous north-south rail line in the LA basin, connecting major job centers, transit lines, and communities.

Read More →
Nadine S. Lee
Managementby StaffMarch 26, 2026

DART's President/CEO Announces Departure from Agency

Nadine S. Lee, who has served as president/CEO since July 2021, said the decision comes after careful reflection on the agency’s progress and its path forward.

Read More →
A Houston automated people mover manufactured by Alstom.
Technologyby Staff and News ReportsMarch 26, 2026

Biz Briefs: Alstom in Houston, DATTCO Makes Acquisition, and More

In this edition of Biz Briefs, we highlight the latest developments shaping the future of mobility — from manufacturers and technology providers to transit agencies and motorcoach service operators.

Read More →
Ad Loading...
An Amtrak Acela train at New York Penn Station
Railby StaffMarch 24, 2026

Transportation Secretary Duffy, Amtrak Announce Progress on New York Penn Station Project

As part of the contract, the AECOM-LiRo NYPennT Joint Venture will work with Amtrak and the selected Master Developer to completely transform Penn Station, improving safety and operational efficiency, making the system more family-friendly, accommodating increased train and passenger capacity, and delivering a world-class experience to its growing passenger base, according to Amtrak officials.

Read More →
A screenshot of ZeroEyes AI gun detection technology.
Railby Staff and News ReportsMarch 24, 2026

ZeroEyes Launches ZeroLink to Expand AI Gun Detection Beyond Traditional Networks

New edge-based solution enables real-time threat detection and situational awareness in remote, mobile, and infrastructure-limited environments.

Read More →
A Chicago rail and rail car in the city.
Railby Staff and News ReportsMarch 23, 2026

UPDATED: Chicago Transit Authority Granted Temporary Restraining Order against FTA Over Paused Funding for Red Line Extension, Modernization

The Chicago agency seeks restoration of nearly $2 billion in federal funding, warning halted projects could impact transit access and economic growth.

Read More →
Ad Loading...
GO Transit railcars
Railby StaffMarch 20, 2026

Alstom Awarded 5-Year Extension for GO Transit, UP Express Services

Company officials said that this latest contract extension with Metrolinx consolidates the company’s position as the leading private provider of Operations and maintenance services in North America.

Read More →