METRO Magazine Logo
MenuMENU
SearchSEARCH

British rail feeling the pinch

The largest rail operator in the United Kingdom announced plans to cut costs by consolidating the management of three of its franchises, prompting complaints from the rail management union and passenger representatives.

May 1, 2001
3 min to read


The largest rail operator in the United Kingdom announced plans to cut costs by consolidating the management of three of its franchises, prompting complaints from the rail management union and passenger representatives. National Express, which operates nine of Britain’s 25 rail franchises, said the plan would enable it to reduce its corps of 450 managers by up to 100. Critics of the plan say the centralized management strategy could lead to disruption of service for passengers who already have endured several months of turmoil since the Hatfield derailment last October. “I can’t for the life of me see how it’s going to improve the lot for customers,” Gerry Doherty, a spokesman for the TSSA transport management union, told the Financial Times. National Express said it did not anticipate any disruption of service and denied that the plan was linked to sagging passenger revenue in the wake of the Hatfield crash. Under the proposal, head offices of its three London commuter services — Silverlink, c2c and WAGN (West Anglia and Great Northern) — would be consolidated. The offices would be centralized at Silverlink’s headquarters in Old Street, London. National Express is not alone in its bid to bolster its bottom line. Three other rail companies — Virgin Trains, Great North Eastern Railway and Midland Main Line — announced fare hikes to take effect in May. Others reportedly are also considering consolidation. Meanwhile, Railtrack, which owns and operates the U.K.’s rail infrastructure, is considering plans to split its core business of operating and maintaining the rail network from the part responsible for making large improvements. The split is being considered in an attempt to stop the slide in its share price and reduce increasing government interference. “We are taking a complete look at the structure of the whole company,” Railtrack chief executive Steve Marshall told the Financial Times. Railtrack, which serves both passenger and freight customers, would change its role to become a holding company overseeing their businesses. The company now owns and operates the network while separate companies run the trains. Since the Hatfield crash, the company’s share price slid from more than $15 to about $7. The company was privatized in 1996 at about $6 a share. It was recently announced that the $2.4 billion phase one of the Channel Tunnel rail link might be six months behind schedule. The link between the Channel Tunnel and London’s King’s Cross-St. Pancras Station is Railtrack’s flagship project. The company was recently hit with a series of government measures that are seen by investors as reducing the power of executives. National speed restrictions were also imposed across the network after the aforementioned crash. The disruption experienced by the Hatfield crash is expected to continue into next year due to maintenance backlogs, widespread flooding and damage from the crash.

Topics:Rail
Subscribe to Our Newsletter

More Rail

A rendering of Trinity Metro's future station at the Medical Center
Rail•by Alex Roman•October 30, 2026

Trinity Metro Breaks Ground on $270M TEXRail Extension

The 2.1-mile extension will connect Fort Worth’s Medical District and Near Southside to downtown, surrounding communities, and Dallas-Fort Worth International Airport.

Read More →
Austin Light Rail rendering from UT perspective
Rail•by Alex Roman•October 30, 2026

Bringing Austin’s First Light Rail System to Life

Austin Transit Partnership CEO Greg Canally discusses the city's nearly 10-mile light rail project, its collaborative approach to project delivery, the importance of community engagement, and the milestones ahead as construction approaches in 2027.

Read More →
Two Metra locomotives on rail tracks.
Rail•by Alex Roman•October 29, 2026

Metra Draft Plan Outlines Costs, Service Improvements for Regional Rail

The Systemwide Network Plan identifies infrastructure needs and potential investments to expand all-day, bidirectional rail service across the Chicago region.

Read More →
Ad Loading...
METRO Magazine graphic featuring railroad tracks and switches inside a dark tunnel with the headline “Amtrak Completes First Street Tunnel Upgrades, Restores Service.”
Rail•by Elora Haynes•October 29, 2026

Amtrak Completes First Street Tunnel Upgrades, Restores Service

The nine-day construction project included replacing aging track infrastructure and modernizing switch systems near Washington Union Station.

Read More →
FRA Invests $2.3B in Rail Projects Nationwide
Rail•by Alex Roman•October 28, 2026

FRA Announces $2.3B for Passenger, Freight Rail Projects Nationwide

The CRISI Grant Program funding will support rail infrastructure improvements, safety upgrades, and projects aimed at improving freight and passenger rail service across 45 states and Washington, D.C.

Read More →
A Caltrain electric railcar on the tracks
Rail•by Alex Roman•October 27, 2026

Caltrain’s Electrification Drives a New Era of Ridership Growth

The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.

Read More →
Ad Loading...
METRO Magazine graphic featuring a dark blue background with abstract curved lines and the headline “FTA Advances $164M Broward County Commuter Rail Project.”
Rail•by Staff and News Reports•October 26, 2026

FTA Advances $164M Broward County Commuter Rail Project

The proposed 10.5-mile commuter rail extension would connect Fort Lauderdale and Aventura, expanding passenger rail options in South Florida.

Read More →
An A line MTA subway car near the soon to be replaced signaling system.
Rail•by Staff and News Reports•October 23, 2026

New York MTA Launches Historic $1.9B Signal, Track Modernization Project

Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.

Read More →
The LA Metro San Fernando Valley light rail extension corridor
Rail•by Alex Roman•October 20, 2026

LA Metro Breaks Ground on East San Fernando Valley Light Rail Project

The 6.7-mile line will add 11 stations along Van Nuys Boulevard, expand access to jobs and regional transit connections, and support Metro’s broader efforts to improve mobility as rail ridership grows.

Read More →
Ad Loading...
New Standard Helps Transit Agencies Address Climate Risks
Security and Safety•by Alex Roman•October 19, 2026

CSA Group Releases Climate Resilience Standard for Transit, Passenger Rail

Developed with support from the Standards Council of Canada, CSA D700 guides assessing climate-related risks and planning adaptation measures for transit and passenger rail systems.

Read More →