Peter Pan debuts new look, targets younger demographic
Peter Pan’s redesigned coach exterior creates a sleeker, updated look, while still featuring the company’s iconic green and white color scheme.

[IMAGE]peterpan-.jpg[/IMAGE]Springfield, Mass.-based Peter Pan Bus redesigned the interior and exterior of its buses, and is debuting the new look with a delivery of 10 of a total of 30 MCI J4500 and D4505 coaches on order.
The re-branding effort is targeted at gaining ridership among college and young professional demographics, said Bruce Westcott, Peter Pan's senior director of sales and marketing. He describes the new coaches as having a sleeker look, while not losing the green and white image that is iconic in the Northeast. "It's something that people feel comfortable getting on," he said. "It's not their grandfather's bus any longer."
To help the National Basketball Hall of Fame in Springfield celebrate its 50th anniversary, Peter Pan has fitted one of its J4500s with a graphic that publicizes the milestone. The company reviewed 15 versions of the coach graphics, narrowing them down to three that were then tested with key customers. MCI showcased Peter Pan's new J4500 at the American Bus Association Marketplace, held Jan. 15 to 19, at Gaylord National Harbor, Md.
Additions to the interior are also aimed at providing desirable amenities for those target demographics. All the new coaches are equipped with Wi-Fi capability (the entire 250-vehicle Peter Pan fleet has been outfitted with Wi-Fi over recent months), flat-screen video monitors, power outlets for passengers' laptop computers and PDAs, and three-point seat belts. "More and more schools are requiring their coach carriers for field trips to have seat belts, so all of our new equipment will come with seat belts," Westcott said. "Even though it's not law yet, it's the right thing to do."
The seating and interior color scheme also got a makeover, with a focus on comfort and ergonomics. "The shape of the seats has been sculpted so it gives more knee and legroom," Westcott said. The seats also feature custom woven fabric in a darker color than past interiors, providing a calming, subdued atmosphere.
The coaches also feature clean-diesel engine technology for lower emissions, as mandated by the EPA, along with MCI's safety and performance package of Electronic Stability Control, SmartWave tire pressure monitoring and Amerex fire suppression system, standard on new MCI models.
The remaining 20 coaches on order with MCI will be delivered by May 2010, officials say. Westcott said it will take about three years to update the older vehicles in the fleet with the interior and exterior changes.
In addition to marketing the new look of the coaches, Westcott said Peter Pan launched a fall/winter campaign in partnership with Greyhound called "Are you on?" as part of the companies' Bolt Bus joint venture. "It's driving the new amenities on the coaches, more aggressively with colleges and universities," he said. "It's about getting kids home for the holidays and getting parents comfortable with the fact that they don't have to go and pick up their children at college. They can put them on a bus and they'll have a safe, reliable ride home."
At Thanksgiving, Robert Schwarz, executive vice president, public relations, said the operator transported 140,000 passengers, which represents 35,000 more people than the previous year. "We're starting to see additional revenues in the contract side of business as well," Westcott said.
Going forward, Peter Pan will continue to focus on safety, Schwarz said. One move that brought the company a great deal of media attention was the addition of hand sanitizer dispensers on the doors of all motorcoaches to help prevent the spread of the H1N1 virus.
Peter Pan also recognizes drivers who achieve one, two or three million miles of accident-free driving. The company currently employs three drivers who have reached the three-million-mile mark. One million miles of accident-free driving translates into 12 years without an accident, officials say. Among the traditions Peter Pan has established over its 76-year history is naming each coach after a figure from the literary Peter Pan story or for a driver with three million miles of accident-free service.
More Motorcoach

Financing, Fleet Replacement Requires a More Strategic Approach
Executives from ABC Companies and MCI discuss how rising costs, changing market conditions, and post-pandemic challenges are prompting motorcoach operators to rethink financing strategies, fleet replacement cycles, and long-term planning.
Read More →
Rethinking the Road: Transportation Challenges for Smaller College Athletics
Smaller college athletic programs are rethinking fleet strategies as rising costs, driver shortages, and longer travel distances put new pressure on transportation budgets.
Read More →
Brian Dickson on Building Stronger, More Resilient Transportation Organizations
Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.
Read More →
Roman Cornell on ABC Companies’ Evolution and the Future of Passenger Transportation
The company’s CEO discusses carrying forward a third-generation family legacy, ABC’s continued evolution in passenger transportation, support for increasingly complex fleets, and how technology and continued investment could help operators improve uptime.
Read More →
From Surviving to Thriving: Building Stronger Transportation Organizations
Bus Business Consultants founder Brian Dickson shares lessons on leadership, organizational health, and creating options for long-term success in a changing transportation industry.
Read More →
Report: Canadian Motorcoach Industry Generates $4.4B in Economic Impact
The 2025 Motorcoach Economic Impact Report finds motorcoach travel supported nearly 25,000 jobs and generated $980 million in federal, provincial, and local taxes.
Read More →
Prevost Opens Expanded Chicago-Area Service Center
The $8.1 million Elk Grove Village investment nearly triples facility space while adding service capacity, parts storage, and customer amenities.
Read More →
People Movement: Dan Dipert Coaches Adds Third-Generation Leader, Keolis Names New Valley Metro VP/GM, and More
In this edition, we also cover recent appointments and announcements at the Wabtec, SilverRide, HNTB, and more, showcasing the individuals helping to shape the future of transportation.
Read More →
METRO Opens Submissions for 2026 Motorcoach Awards
Nominations are now being accepted for METRO Magazine’s Operator of the Year and Innovative Operator of the Year awards.
Read More →
Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More
In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.
Read More →