Reports of passenger rail accidents dot the news cycle, often citing lack of modernized infrastructure as a leading cause. Despite these facts, it is simply not realistic to expect commuter and subway systems to be overhauled overnight.
Sleep loss leading to human fatigue is a serious issue affecting the safety of the traveling public in all modes of transportation. Simply defined, sleep loss is an inability to receive a proper amount and quality of sleep on a regular basis.
I will be touching on the importance of proper documentation with regard to the basic skills performance of the student bus operator on the training bus.
I suspect you may be wondering what cheese has to do with safety? The connection is not so obvious. At least it wasn’t for me, until Steven Dallman of the Transportation Safety Institute introduced me to the work of Dr. James Reason and his Swiss Cheese Model of system failure.
Each year, people are injured or killed in incidents where following a standard operating procedure or using the available safety equipment...
I’ve been noticing a rising number of folks — driving vehicles of all types — rushing through intersections after the signal has reached a full and solid red.
Nobody questions the value of reviewing vehicle “near-miss” incidents; however, there are plenty of skeptics out there harboring doubts that bus operators will actually report themselves committing unsafe acts. Often, when the subject of self-reporting is being discussed, it is greeted by swells of suppressed laughter by those familiar with human nature.
A well thought out flow of what curriculum should be introduced, as well as its level of difficulty for each day, will easily begin to determine those students that are standing out from their peers as either progressing favorably or lagging behind the other training bus students.
It happens every day. A pedestrian sees a bus barreling down the road but is convinced he can make his way to the other side without harm. Most of the time he’s right, and the only harm done is to the driver’s skyrocketing blood pressure.
Soon after reaching my 20th year in the transit industry, back in 1993, after a draining day of addressing routine bus issues, I would cross paths with another employee, who I always remember, seemed to be quietly “doing his own little daily gig.”
Years ago, I was with Louie Maiello when someone walked over and asked him for some advice: “We’re having problems with people remembering to secure the bus before they leave their seat. Do you have any advice? How can we get them to remember?” Without missing a beat, Louie said “PIN it.” The advice seeker happened to be a veteran mechanic, so he understood and walked away to resume his work. I stood there for a while scratching my head. Pin it?
Diagnose, Prescribe & Follow-Up, are the usual doctor’s actions that are utilized when visiting the doctor’s office for whatever is ailing us. This formula should also apply within your training department with regard to the ailment of Bus Collisions.
If we encourage our operators to treat operating a bus as a shift-long Zen moment, we may be able to reduce preventable crashes by a significant amount. The “Zen Operator,” who drives precisely at all times, is also less stressed. The Zen Operator flows through difficult, tight situations easily and their body language and vibe give passengers a sense of confidence. The operator whose passengers have a white-knuckle death grip on the back of the seat in front of them is not practicing “Zen Bus Operation.”
Ah, summer. Pool parties, barbecues, the smell of honeysuckle and the sight of lightning bugs. Or — a rise in crime, agitated riders seeking air conditioning, heat stroke, a new fiscal year, and the necessary, but unpopular, fare increases. However you view the summer months, with a direct correlation between high temperatures and increased crime, it's vital for transit leaders to be asking themselves, "Have we done everything possible to keep our people safe?"
The RMS occurred last month in Albany, N.Y. and it was a truly remarkable learning experience for those in attendance. The RMS serves as a one-of-a-kind event that brings together transit risk management professionals from all across the country to focus on key topics related to safety, risk management, planning and prevention.
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