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METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.
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The change will return paratransit service to the 38 people who lost it when the Metro reduced its service area to within the ADA-required three-fourths of a mile from the city limits.
Read More →Mentor Ranger in-vehicle computers are installed on Butte Regional Transit’s (B-Line) paratransit buses. Electronic manifests have allowed the B-Line to significantly reduce the amount of paper they use, and with accurate status and location information now available, on-time performance is easier to track and analyze.
Read More →A LIFT rider’s concerns over weight restrictions and his mobility device spurred the re-evaluation. The agency told the customer that it was unable to safely transport his device because the combined occupied weight exceeded 600 pounds. The customer was advised to reduce the weight of the device, but not denied service.
Read More →Riders said the changes, including being tested on a course that simulates a walk to a bus stop, have denied use of the service to the disabled.
Read More →North East Arkansas Transit system launched rural transportation operations on Oct. 1 in six counties. The service was funded with a grant from the Arkansas Highway and Transportation Department.
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Citing mainly personal reasons and the great opportunity, VIA President/CEO Keith Parker said he will leave San Antonio to become GM of the Altanta-based agency, starting there by early December.
Read More →Founded in 1958, VBN serves education, transportation, government and commercial clients, and has extensive experience in the design of transit facilities. The firm is also a registered green business.
Read More →Includes the management of 70 employees and the operation of 37 vehicles, which conducts more than 700,000 trips annually.
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