Topic : feedback

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Portland extends e-scooter pilot program

Mobility| December 23, 2019

The extension will provide more time to thoroughly study the impacts of e-scooters and how e-scooters should continue to be allowed in Portland.

Tips for integrating/merging public transit systems

| December 10, 2019

The City of Poughkeepsie worked with Duchess County to consolidate their two transit systems. What were the lessons learned?

Bus| November 5, 2019

SamTrans launches operational analysis to 'Reimagine' bus system

The agency will pinpoint challenges and opportunities using data, public input, and innovation to improve bus service.

Technology| October 11, 2019

TransLoc partners with software firm to increase community feedback

With access to PublicInput.com’s software, TransLoc’s partner agencies can now offer riders an easy way to share their input on current service.

Management & Operations| August 1, 2019

Rider survey finds customer satisfaction with DCTA services, staff

The agency received a total of 2,629 responses, which is equal to 20% of the average daily ridership for April 2019. 

Bus| June 25, 2019

Boston-area BRT pilots bring faster commutes, public enthusiasm

Public survey responses indicate the pilots sparked new ideas about local street use, with many respondents supporting making the pilot elements permanent or even expanding their reach.

Management & Operations| June 4, 2019

Palm Tran expands statistics feeback program

Initiative will grant PT-Stat team leaders another opportunity to express ideas and updates on a weekly, rather than monthly, basis.

Accessibility| May 28, 2019

MV Transportation lands 5-year King County Metro paratransit contract

The contract incorporates feedback from customers, caregivers, stakeholders, and community organizations.

Mobility| May 23, 2019

FMCSA, NHTSA seeking input on testing vehicles with automated driving systems

Seeking comments at this stage to ensure that all potential approaches are fully considered as the agencies move forward with these regulatory actions.

Management & Operations| April 29, 2019

NJ TRANSIT creates new role to improve customer experience

Stewart Mader was named as the agency's first customer advocate & chief customer experience officer.

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