Topic : feedback

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Palm Tran focuses on importance of its bus operators

Management & Operations| May 19, 2018

Since the day-to-day tasks of bus operators are hard work, Palm Tran and county officials honored the drivers through “Bus Operator Appreciation Day” in April.

FMCSA seeks feedback on motorcoach Beyond Compliance program

Motorcoach| April 25, 2016

To date, FMCSA has held three public listening sessions on this program and previously received input from its Motor Carrier Safety Advisory Committee.

March 9, 2016

Focus on Coaching to Raise Driver Training Effectiveness

Dr. Donald Kirkpatrick long ago defined four levels of evaluation to determine the effectiveness of any training program. It is common for the bulk of effort being put forth by any training department to focus on Level 1 and Level 2. This typically manifests as the time we spend planning for and executing the prescribed training activities that form our learning programs. Many organizations are now finding that they have the most potential for achieving performance improvements by focusing more energy and resources toward Level 3 activities, such as coaching.

June 8, 2015

Recognizing a Job Well Done at Your Bus Operation

In most organizations, 80% to 95% of all bus operators are found to be safe, reliable and courteous, but often, they don’t know it because nobody tells them. If safe bus operation represents a core value for your property, what are you leaders doing to encourage and reinforce the desired behaviors among your bus operators?

University| October 21, 2013

DePaul students vent about Ventra

The event was attended by SGA members as well as members of the universities’ administration and representatives from the Chicago Transit Authority.
Bus| September 21, 2012

D.C. Metro releases new bus map drafts

Hopes to gather additional feedback on the draft maps from bus customers over the next few weeks. Customer feedback and suggestions will be incorporated into the final map design.
Rail| September 7, 2012

FRA proposes rail system safety programs rulemaking

SSPs would be designed to help the railroad proactively identify and mitigate or eliminate hazards and the resulting risks on each railroad’s system.
Bus| September 5, 2012

Ann Arbor, Mich. five-year plan moves forward

Officially titled the “Five-Year Transit Program,” includes projected operating and capital expenses of the program that total nearly $223 million over the five-year period. The five-year expenditures would be offset by an estimated $184.2 million in revenue, resulting in a “gap” of $38.8 million.
Bus| April 18, 2012

Maintenance Shops: Learning Curve Continues to Grow

Second annual Bus Maintenance Survey finds that many agencies around the nation are experiencing difficulties with alternative propulsion, as they continue to add new equipment in the shop to service as well as learn new ways to make repairs to the vehicles. Meanwhile parts issues, including concerns about availability, lead times and frequent failures, remains the biggest issue.
Bus| May 16, 2011

Wichita to hire advisor to gather transit feedback

Last year, University of Kansas urban planning graduate students prepared a regional plan for Wichita Transit, which recommends north-south, east-west grid routes spaced about every half-mile.

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