METRO Magazine Logo
MenuMENU
SearchSEARCH

26 Los Angeles County agencies now on TAP fare payment system

The historic milestone signifies that all municipal transit agencies in L.A. County accept TAP as a universal fare media and passengers can transfer to bus or train from any transit provider.

September 18, 2015
26 Los Angeles County agencies now on TAP fare payment system

 

2 min to read


To make transit more economical and convenient for travelers, all 26 regional transportation agencies in Los Angeles County have joined the Los Angeles County Metropolitan Transportation Authority (Metro) and the TAP network to create the largest seamless transportation system in the nation.

The historic milestone signifies that all municipal transit agencies in L.A. County accept TAP as a universal fare media and passengers can transfer to bus or train from any transit provider. Metrolink features a TAP enabled paper ticket and Access Services clients may use their TAP enabled card to ride on participating transit agencies.

Ad Loading...

Bringing all 26 county agencies, with 3,800 buses, under the TAP umbrella has taken years of negotiations as each city and agency has unique needs.

TAP is a fare collection system featuring a smart card with a computer chip embedded within the plastic card. A new Tap card has an expected life of ten years and can be reloaded and reused.

“TAP is the largest smart-card system in North America with over 23 million transactions and $14.5 million in passes sold every month,” said Metro CEO Phillip A. Washington.

Each transit agency relies on the TAP system for revenue dispersal and GMs of each municipal transit agency needed to be assured that the mammoth undertaking of tracking fares and reimbursement would be accurate.

The Tap website, www.taptogo.net, where riders can buy stored value and passes and apply for reduced fares, has been redesigned and is easier to use. In addition, TAP vending machines have undergone a redesign with colorful screens, animation, photos and a user-friendly navigation bar. Nearly 98% of customers polled like the new simplicity of navigation.

More Management

AAAHI receiving METRO's Innovative Operator of the Year Award
Motorcoachby Alex RomanSeptember 16, 2026

METRO Opens Submissions for 2026 Motorcoach Awards

Nominations are now being accepted for METRO Magazine’s Operator of the Year and Innovative Operator of the Year awards.

Read More →
A New York MTA subway car with an open gangway
Railby Staff and News ReportsSeptember 16, 2026

New York MTA Advances Final Contract for Second Avenue Subway Expansion

Contract Four is the largest in the Second Avenue Subway Phase 2 project and includes construction of station infrastructure, tracks, and signals for the subway expansion, MTA officials said. Work on Contract Four will begin in 2027.

Read More →
Transit Leaders Gather for National Safety Summit
Security and Safetyby Alex RomanSeptember 16, 2026

Transit Agencies Highlight Safety Gains at National Summit

Leaders from 15 major transit systems shared crime-reduction results and safety initiatives while discussing the role of continued federal support.

Read More →
Ad Loading...
A blue and white graphic with text reading "NITA Names New Leadership, Expands Reduced-Fare Program."
Managementby Staff and News ReportsSeptember 14, 2026

NITA Names New Leadership, Expands Reduced-Fare Program at First Board Meeting

The new regional transit authority appointed its first board chair and interim executive director while extending reduced fares across CTA, Metra, and Pace for eligible riders.

Read More →
From Checklists to Better Outcomes
TechnologySeptember 11, 2026

Beyond the Checklist: A Structured Approach to Transit Maintenance

Reliability-Centered Maintenance helps transit agencies move beyond routine checklists to focus limited resources on the assets and failures that have the greatest impact on safety, reliability, and service.

Read More →
A red, white, and blue graphic with the APTA logo and text reading "APTA Nominates 2026-2027 Chair & Vice Chair."
Managementby Staff and News ReportsSeptember 10, 2026

APTA 2026 Nominating Committee Selects Leadership Slate, Names Chair and Vice Chair Nominees

Leadership changes will help shape the association’s priorities and its representation of the transportation industry during the 2026–2027 term.

Read More →
Ad Loading...
DART's light rail station at 8th and Corinth
Security and Safetyby Alex RomanSeptember 10, 2026

DART Launches Major Security, Fare Enforcement Initiative

The 90-day demonstration will deploy coordinated security teams at five light rail stations while testing controlled access and gathering data to guide future investments.

Read More →
STraffic White Paper Cover Learn about delivering 1300 gates at 91 stations while managing fare evasion. Explore the large scale deployment, solution customization and real-world results that affect the region. Prepare for deployment in your region now.
SponsoredSeptember 9, 2026

Advancing Fare Collection Through Technology and Innovation

Learn about delivering 1300 gates at 91 stations while managing fare evasion. Explore the large scale deployment, solution customization and real-world results that affect the region. Prepare for deployment in your region now.

Read More →
A TransLink train goes by a large FIFA World Cup soccer ball structure.
Managementby Elora HaynesSeptember 8, 2026

Game Day in Motion: Moving Millions During the 2026 World Cup

Between packed transit stations and team motorcoaches, see how agencies and operators across North America tackled the transportation demands of the 2026 FIFA World Cup.

Read More →
Ad Loading...
A blue and white graphic with text reading "Surface Transportation Averts Shutdown, Leaves Transit Funding Gap."
Managementby Elora HaynesSeptember 4, 2026

Surface Transportation Extension Averts Shutdown, Leaves Transit Funding Gap

The stopgap keeps federal transportation programs moving, but missing advance funding could complicate the transit and rail projects agencies are planning next.

Read More →