In recognition of the Memorial Day holiday, the Chicago Transit Authority (CTA) announced it doubled the number of U.S. military veterans on staff since 2010, from 173 in 2010 to 348 in 2014.
Over the past several years, veterans have increasingly joined the CTA in a wide variety of positions, from bus operators and flagmen to mechanics and customer service assistants. More than 20 now serve in manager or coordinator positions.
“For their bravery, discipline, and sacrifice, veterans not only deserve but are highly qualified for jobs when they come home,” Mayor Emanuel said. “CTA will continue to actively seek and employ the men and women who so courageously served our country.”
Efforts to further increase hiring of veterans began in May 2012, when Claypool signed the CTA’s first-ever executive order creating a veterans hiring preference. The order set a CTA goal to attract at least a 20% pool of veterans during the application process for positions, including drivers, mechanics, engineers, managers and other workers.
Over the 18 months, CTA has also done direct outreach to veterans at a dozen career fairs, including Hiring Our Heroes and other veterans’ hiring events.
“The CTA recognizes and values the experience of our country’s veterans, and we believe that experience translates very well to employment with the CTA,” Claypool said. “Many veterans, by virtue of their military service, are well-equipped to serve this agency and its customers.”
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Prior to any vacancy being posted, CTA reviews and adjusts job descriptions, where applicable, to account for “equivalent experience” to reflect military experience. For example, a posting for bus mechanics would take into account a veteran’s experience servicing military vehicles or equipment.
Also, during the interview rating process, a veteran’s experience is factored into the candidate’s overall score. “These steps ensure that veterans continue to receive the consideration they deserve when they are seeking employment with CTA,” Claypool said.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
Rolling out in electric yellow and seafoam blue, the first battery-electric buses purchased from GILLIG will begin serving riders in south King County on February 2.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.
In this edition, we cover recent appointments and announcements at HDR, MCTS, and more, showcasing the individuals helping to shape the future of transportation.
While their comprehensive analysis of bus stops focused on Massachusetts, the researchers are excited about the generalizability of the findings and application to other locations.
CEO Nat Ford’s address offered a look at highlights from 2025, with a focus on the future and the innovative ways the JTA is shaping mobility in Northeast Florida.