Daimler Coaches North America recently broke ground on a new delivery and service center in Jacksonville, Florida. The expansion will enhance customer support by centralizing operations and providing a premium experience for both pre-owned motorcoaches and new Mercedes-Benz Tourrider coaches.

“Building this new facility underlines our continued commitment to the North American market and focus on our customers. It will provide them with a modern environment for the delivery of their Mercedes-Benz Tourrider coaches. We are also showcasing our pre-owned vehicles,” Says Dr. Thomas Rohde, president and CEO of Daimler Coaches North America.

Building the New Facility

Daimler Coaches has partnered with ARCO Design/Build as the builder and Brookwood Capital Partners as the investment firm for the expansion.

ARCO is known for its expertise in large-scale industrial and commercial construction and is leading the development of the facility to ensure it meets the highest standards for efficiency and innovation.

Brookwood Capital Partners brings valuable industry experience to the project, reinforcing a long-term commitment to Daimler Coaches’ growth in the U.S.

The new 43,700-square-foot facility in Jacksonville will include a 16,000-square-foot shop and maintenance center, a two-story administration building, and a dedicated training and delivery center for customers and service partners.

The facility is constructed on an 11.9-acre site and features 100+ coach parking spaces.

Looking at the Tourrider Motorcoach

Designed specifically for the North American market, the Mercedes-Benz Tourrider will be delivered from this location.

To ensure the highest quality standards, each coach will undergo a comprehensive final inspection at the Pre-Delivery Inspection & Service Center.

North American components such as wheelchair lifts, audio/video systems, and 110-volt/USB charging ports will also be installed. 

The three-axle high-decker motorcoach is available in business and premium models and offers comfort, safety, and luxury features to meet the needs of operators across North America.