Ex-MBTA chief Scott says agency 'needs a state takeover,' in interview
Beverly Scott addresses several issues impacting the agency and public transportation in general during the interview, including criticism of excessive absenteeism and capital spending.
BOSTON — In an interview with CommonWealth Magazine, former Massachusetts Bay Transportation Authority GM Beverly Scott said the MBTA needs a state takeover.
When asked about Governor Baker's plan to have a chief administrative officer and a control board to stay on top of issues like high absenteeism and capital spending, Scott said:
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"While excessive absenteeism is definitely a longstanding problem at the T and many other transit systems — and, an issue which I have put quite a bit of work into addressing — the 57 number [average number of days that an MBTA employee misses annually, according to the recent special commission report] is grossly overstated.
The other one that sticks out for me is the $2.2 billion in unspent capital dollars. I will be the first to say that while the T has significantly improved its project delivery, there is still more to be done. But the idea that there is $2.2 billion budgeted, approved, and just sitting around in the agency’s coffers not being used is not the case," CommonWealth Magazine reported. For the full interview, click here.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.