RELATED: Calif.'s Tri Delta continues partnership with First Transit
First Transit Wins the 2016 'Excellence in Action' award
The award honors companies who showcase exceptional results in business performance after implementing Infor applications and services.

First Transit’s Todd Hawkins accepts the 2016 Infor Excellence in Action Award in New York, New York, Monday, July 11, 2016. From left: Mary Trick, chief customer officer, Infor; Todd Hawkins, senior VP, First Transit; Duncan Angove, president, Infor and Pam Murphy, COO, Infor. (Photo: John McGall via Infor)

First Transit’s Todd Hawkins accepts the 2016 Infor Excellence in Action Award in New York, New York, Monday, July 11, 2016. From left: Mary Trick, chief customer officer, Infor; Todd Hawkins, senior VP, First Transit; Duncan Angove, president, Infor and Pam Murphy, COO, Infor. (Photo: John McGall via Infor)
First Transit announces that the company has won the 2016 Infor Excellence in Action Award. The award honors companies who showcase exceptional results in business performance after implementing Infor applications and services.
Infor builds business applications with last-mile functionality and scientific insights for select industries delivered as a cloud service.
First Transit realized significant improvements in technician productivity and the number of scheduled jobs for maintenance teams after implementing Infor software at several maintenance locations.
First Transit was one of nine winners chosen across different industries by Infor based on the scope of performance improvement, business benefits, customer focus and satisfaction, and technology use and innovation. A panel of Infor industry and product experts evaluated each applicant's nomination based on their ability to demonstrate new processes and tactics that were deployed using Infor technology.
“We are proud to be the recipient of the 2016 Infor Excellence in Action Award,” said Todd Hawkins, senior vice president of maintenance for First Transit. “The Infor software is a tool that allows us to get buses and fleet cars back on the road faster for our agency partners.”
More Management

COTA Launches First Customer Experience Action Plan to Improve Transit Service
The new plan outlines improvements to service reliability, accessibility, communication, and the overall rider experience across Central Ohio's transit system.
Read More →
LA Metro September Ridership Climbs 3.9%, Led by Rail Growth
The agency recorded more than 27.2 million boardings, with rail ridership increasing 12.4% year over year and the D Line posting the largest gains.
Read More →
Utilimarc Launches SmartReplace to Optimize Fleet Replacement Decisions
AI-powered SmartReplace helps fleets prioritize vehicle replacements, model budget scenarios, and build more defensible long-term strategies.
Read More →
APTA Honors 2026 Award Winners, Hall of Fame Inductees at TRANSform & EXPO
Innovations in autonomous and zero-emission transportation, standout transit systems, and industry leadership took center stage among this year's honorees.
Read More →
7 Ways to Build a Better Transit Internship Program
Lessons from DRPA/PATCO’s approach to creating a meaningful internship experience—and developing the next generation of transportation professionals.
Read More →
Scenes from APTA TRANSform & EXPO 2026
Transit leaders, manufacturers, and industry professionals gathered in Chicago to explore new technologies, share ideas, and discuss the future of public transportation.
Read More →Building Stronger Leaders, More Resilient Transit Teams
Dr. Carol Parker Walsh discusses leadership development, employee retention, workplace culture, and preparing transit’s workforce for AI and automation.
Read More →
APTA 2026 TRANSform & EXPO Kicks Off in Chicago
After 45 years, APTA returns to Chicago with a focus on next-generation fleets, AI, connected transit networks, and the funding strategies shaping public transportation’s future.
Read More →
New York MTA Warns Federal Tariffs Could Add $1 Billion to Rolling Stock Costs
The agency said tariffs on specialized imported components could reduce the purchasing power of its $23 billion investment in new subway cars, railcars, and buses.
Read More →
From the Show Floor: What Happened at APTA TRANSform & EXPO 2026
See the latest product launches, partnerships, technology updates, and transit industry announcements from APTA TRANSform & EXPO in Chicago.
Read More →