METRO Magazine Logo
MenuMENU
SearchSEARCH

Ga.'s Athens Transit named top 'Urban Community' system

Highlights that factored into their selection include, a bus-riding education program as a sentenching tool for people who lose their license/driving priveleges; and allowing route/schedule info to be part of Google Transit.

June 6, 2016
Ga.'s Athens Transit named top 'Urban Community' system

L to R: Assistant Manager Robert Hiss, Transit Maintenance Administrator Terry Ferguson, Superintendent of Operations Pat Hale, and Transit Director Butch McDuffie receive the award at the Community Transportation Association of America annual conference.

3 min to read


L to R: Assistant Manager Robert Hiss, Transit Maintenance Administrator Terry Ferguson, Superintendent of Operations Pat Hale, and Transit Director Butch McDuffie receive the award at the Community Transportation Association of America annual conference.

Athens Transit/Unified Government of Athens-Clarke (Ga.) County was honored as the 2016 Urban Community Transportation System of the Year by the Community Transportation Association of America (CTAA) at their annual conference in Portland, Ore.

Some of Athens Transit's notable recent program highlights that factored into their selection as 2016 Urban Community Transportation System of the Year include:

Ad Loading...
  •     A bus-riding education program overseen by Municipal Court Judge Leslie Spornberger Jones as a sentencing tool for people who are either losing their license or will experience the loss of certain driving privileges when they either enter a plea or have been convicted of certain offenses. The monthly program teaches participants how to ride The Bus and complete trip planning in both English and Spanish. This program has been in place for over five years and has trained over 1,200 individuals.

  •     A collaboration with the University of Georgia's Enterprise Information Technology Services to link the current bus real-time Automatic Vehicle Locator information into UGA's mobile app. This enables riders to see real-time information on Athens Transit's vehicle locations, arrival predictions, routes, and schedules, as well as a 360-degree view of bus stop locations. All programming and ongoing maintenance of the app is handled UGA staff at no cost to Athens Transit.

  •     A community partnership with the LEAD Athens Team Transit that enabled all of Athens Transit's route-and-schedule information to be included as part of Google Transit. The program launched in March 2016 and was also completed at no outside cost to the department.

  •     The launch of Sunday bus service in August 2015 as a pilot FY16 project that is included as a continued project in the Mayor's Recommended Budget for FY17. The launch marked the first time that Athens Transit provided Sunday bus service in its 39-year history.

  •     A youth ridership program for the summer of 2016 that was approved by the Mayor and Commission. It allows youth 17 years old and younger to ride Athens Transit buses free all summer long to help provide at-risk youth with free transportation to work, educational, and recreational opportunities. The program also saves economically-challenged families significant amounts of money on day-to-day transportation cost for children.

Ad Loading...
  •     A Transit Options Feasibility Study that has been conducted over the last 12 months. The study has looked at various modes of transportation throughout the community including Athens Transit, UGA's Campus Transit, private apartment complex shuttles, non-emergency medical transportation, taxis, bicycle options, and pedestrian options.

The Athens Transit System currently provides over 1.7 million trips per year on The Bus. In 1991, Athens Transit also received a national award as the Outstanding Public Transportation System Achievement award from the American Public Transportation Association.

"Athens Transit focuses on partnerships throughout the community and outreach to our citizens, the University's staff, schools, businesses, citizen groups, and other Unified Government departments," says Transit Director Butch McDuffie. "We all care about this community, our riders, our partners, and each other."

Since that award, Athens Transit has moved into a Multimodal Transportation Center that serves as a hub for transportation options, transitioned the fleet of buses to 100% low-floor accessible buses for the mobility impaired, added bicycle racks to all buses, implemented real-time bus tracking for the public, and improved almost 500 bus stops and shelters, including 11 art shelters. Over the last 15 years alone, Athens Transit has received more than $45 million in operating and capital grants that have served to reduce costs to the local community

More Management

Austin Light Rail rendering from UT perspective
Rail•by Alex Roman•October 30, 2026

Bringing Austin’s First Light Rail System to Life

Austin Transit Partnership CEO Greg Canally discusses the city's nearly 10-mile light rail project, its collaborative approach to project delivery, the importance of community engagement, and the milestones ahead as construction approaches in 2027.

Read More →
Technology•October 30, 2026

ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust

ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.

Read More →
Two Metra locomotives on rail tracks.
Rail•by Alex Roman•October 29, 2026

Metra Draft Plan Outlines Costs, Service Improvements for Regional Rail

The Systemwide Network Plan identifies infrastructure needs and potential investments to expand all-day, bidirectional rail service across the Chicago region.

Read More →
Ad Loading...
Justin Augustine III, CEO for New Orleans RTA
Management•by Alex Roman•October 29, 2026

New Orleans RTA Names Augustine III as New CEO

In this edition, we also spotlight recent personnel moves at HDR, PATH, STV, and more, highlighting the people taking on new roles across the transportation industry.

Read More →
A ballot drop-off box marked “Vote” stands in the foreground at a transit station, with public transit buses visible in the background.
Management•by Elora Haynes•October 28, 2026

How Transit Agencies Are Using Free Rides to Improve Voting Access

Transit agencies are using fare-free service, trip-planning tools, and targeted rides to improve voting access. See what other agencies can learn from these efforts.

Read More →
A Caltrain electric railcar on the tracks
Rail•by Alex Roman•October 27, 2026

Caltrain’s Electrification Drives a New Era of Ridership Growth

The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.

Read More →
Ad Loading...
METRO Magazine graphic featuring a Chicago Transit Authority bus at a transit station with the headline “Chicago, Charlotte Transit Agencies Expand Rider Support Programs.”
Management•by Elora Haynes•October 27, 2026

Chicago, Charlotte Transit Agencies Expand Rider Support Programs

CTA launched crisis intervention teams as CATS prepares to deploy fare ambassadors, expanding customer assistance and security efforts across both systems.

Read More →
An A line MTA subway car near the soon to be replaced signaling system.
Rail•by Staff and News Reports•October 23, 2026

New York MTA Launches Historic $1.9B Signal, Track Modernization Project

Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.

Read More →
Turning Transportation Challenges into Opportunities
Management•by Alex Roman•October 22, 2026

Brian Dickson on Building Stronger, More Resilient Transportation Organizations

Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.

Read More →
Ad Loading...
Groundbreaking ceremony for LA Metro's Vermont Transit Corridor BRT
Bus•by Staff and News Reports•October 22, 2026

LA Metro Breaks Ground on Vermont BRT Project

The 12.4-mile corridor is projected to serve 66,200 daily riders, reduce travel times by up to 24%, and create the nation's busiest bus rapid transit corridor.

Read More →