RELATED: MCDOT, Via to launch on-demand transportation service
JTA expands on-demand transportation service to 3 new communities
ReadiRide does not operate on a fixed-route, giving customers more control over where they want to be transported.


To enhance mobility options for its customers, the Jacksonville Transportation Authority (JTA) is expanding the ReadiRide service to three new communities beginning July 1.
JTA offers ReadiRide through Owl Inc. to provide affordable, on-call transportation for customers seeking short trips within certain neighborhoods. Unlike traditional bus service, ReadiRide does not operate on a fixed-route, giving customers more control over where they want to be transported.
ReadiRide currently operates in designated zones within the Beaches, Highlands, Northside, Southeast and Southwest communities. The expansion comprises areas within the Arlington, Mandarin and Southside neighborhoods.

Beginning July 1, ReadiRide will cover the areas previously served by Coastal Cab, whose agreement with JTA will expire.
JTA
Beginning July 1, ReadiRide will cover the areas previously served by Coastal Cab, whose agreement with JTA will expire.
“One of our biggest challenges is helping customers connect to the first or last miles of their journeys,” said JTA CEO Nathaniel Ford Sr. “By extending the ReadiRide service to these neighborhoods, we’re meeting this challenge head-on and giving our customers more access to mobility.”
Single trips are $2 per passenger when picked up and dropped off at a non-JTA location. Customers seeking transport to a JTA bus stop, station, or transit hub pay $.50 per trip. Customers can purchase fares with cash, (exact change only), or through the free MyJTA app, available through the Apple App Store and Google Play Store for Apple and Android mobile devices.
More New Mobility

From Hardware to Digital Partner: Luminator Charts Its Next Chapter
CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.
Read More →
Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More
In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.
Read More →
CharterUP’s Armir Harris on Technology, AI, and the Future of Group Mobility
In a recent episode of METROspectives, CharterUP Founder/CEO Armir Harris discussed the company’s evolution from an online charter bus marketplace into a technology platform supporting public- and private-sector mobility and much more.
Read More →
Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation
Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.
Read More →
Biz Briefs: Luminator Marks Milestone and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick
Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.
Read More →
How DART's GoPass Is Redefining Regional Mobility
Serving 14 transit agencies, GoPass simplifies multimodal travel by allowing riders to plan, pay for, and manage an entire trip through one app.
Read More →
Biz Briefs: OCTA Taps Clean Energy for Hydrogen Station, Stadler to Supply Via Rail Vehicles, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
CharterUP Expands Into New Mobility and Autonomous Transportation
Vice President of New Mobility Stephen Joos discusses how CharterUP is leveraging its nationwide transportation network, technology platform, and autonomous vehicle partnerships to expand into workforce mobility, campus shuttles, and transit solutions.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →