MENU
SEARCHWhile a basic repair service program was in place, Luminator has restructured and formalized the program to improve service and market competitiveness.
Luminator introduced it’s “Get Real” repair service program for the North American bus transit industry.
While a basic repair service program was in place, Luminator has restructured and formalized the program to improve service and market competitiveness.
A few key highlights of the program include:
A full one-year warranty on any repaired or replaced item/
Customer Service responsiveness within 24 hours.
Competitive pricing on non-warranty items vs third party repair shops.
Typical repair turnaround time of one to two days for stocked items.
Unmatched quality to “factory new” condition by an OEM factory trained professional.
Field Service support available locally throughout North America for on-site assistance if needed.
“We felt the need to better communicate our repair service mission to transit authorities so that they clearly see the benefits of having reliable, fast, competitive fleet repairs direct from the OEM product manufacturer,” said VP, Sales & Marketing, Dan Kelleher.
The “Get Real” program is immediately in effect and fully supported.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
Read More →
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
Read More →
Parsons wins the $60M Claremont Extension design contract as the Foothill Gold Line board reaffirms leadership during a pivotal project phase.
Read More →
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
Read More →
The agency ranked top five among mid-sized U.S. transit systems, defined as agencies with 15 million to 50 million annual trips.
Read More →
The new program rewards B2B audience readers for engaging with trusted content and suppliers, earning them points toward events, travel, and more.
Read More →
The subway system saw increases across all key metrics, with 62% of subway riders reporting they feel satisfied with the system overall.
Read More →
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
Read More →
The new contract for Keolis and VRE will commence in July 2026, with the potential to expand to 15 years.
Read More →
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.
Read More →
