MENU
SEARCHWhile a basic repair service program was in place, Luminator has restructured and formalized the program to improve service and market competitiveness.
Luminator introduced it’s “Get Real” repair service program for the North American bus transit industry.
While a basic repair service program was in place, Luminator has restructured and formalized the program to improve service and market competitiveness.
A few key highlights of the program include:
A full one-year warranty on any repaired or replaced item/
Customer Service responsiveness within 24 hours.
Competitive pricing on non-warranty items vs third party repair shops.
Typical repair turnaround time of one to two days for stocked items.
Unmatched quality to “factory new” condition by an OEM factory trained professional.
Field Service support available locally throughout North America for on-site assistance if needed.
“We felt the need to better communicate our repair service mission to transit authorities so that they clearly see the benefits of having reliable, fast, competitive fleet repairs direct from the OEM product manufacturer,” said VP, Sales & Marketing, Dan Kelleher.
The “Get Real” program is immediately in effect and fully supported.
The governor’s proposed auto insurance reforms could save the agency $48 million annually by limiting payouts in crashes where buses are not primarily at fault.
Read More →
What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.
Read More →
In this conversation, TBC’s Executive Director Ed Redfern, President Corey Aldridge, and Washington Representative Joel Rubin outline the coalition’s key policy priorities, the challenges facing transit agencies, and how industry stakeholders can work together to strengthen the voice of bus transit at the federal level.
Read More →
Amanda Wanke, who has worked at DART for 10 years, including the past 2½ years as CEO, will join Metro Transit as deputy chief operating officer, operations administration.
Read More →
The first comprehensive overhaul of SEPTA’s bus network will expand frequent service, add routes, and phase in changes through 2027.
Read More →
In his first State of CDTA address as CEO, Frank Annicaro highlighted the organization’s continued focus on delivering reliable service, investing in innovation, and strengthening connections across the region.
Read More →
The agency is testing floor decals on select railcars to improve awareness of priority seating and support a more accessible transit experience.
Read More →
The special episode features an exclusive interview with Mark Miller, president of Constellation Software Inc. and executive chairman of the Volaris Group, who reflects on the podcast's early vision and the importance of creating a platform where transit leaders can share ideas and learn from one another.
Read More →
The CAD facility enables NFI to complete full domestic production of heavy-duty transit vehicles, including zero-emission buses, in Winnipeg for the first time in 15 years.
Read More →
The findings provide clear evidence that sustained Federal investment in public transit and passenger rail delivers significant returns for workers, communities, taxpayers, and the U.S. economy, APTA officials said.
Read More →
