The new modules will allow MST’s employees to access various functionalities over the Web, including bidding on work and vacation choices, and make it easier for the agency to establish run times, produce detailed itineraries with accurate distance calculations and automatically format schedules suitable for posting at each stop.
Monterey-Salinas Transit (MST) decided to upgrade its HASTUS installation and implement several new modules to communicate more effectively with employees and deliver enhanced customer service, according to GIRO, a leading provider of software for planning and managint transport-related operations.
The agency operates 57 bus routes serving commuters, residents and tourists in California’s Monterey and Southern Santa Cruz counties. It has been a GIRO client for the past 10 years.
“HASTUS has become a key part of our operations, so we are keen to take advantage of the advanced functionality of a new version and to expand the software’s contribution to our operations with additional modules,” said Mark Eccles, director, information technology, for MST. “We are looking forward to making the most of the new functionalities for the benefit of our customers and employees.”
The new modules will allow MST’s employees to access various functionalities over the Web, including bidding on work and vacation choices, and make it easier for the agency to establish run times, produce detailed itineraries with accurate distance calculations, and automatically format schedules suitable for posting at each stop.
“We value our long-standing-relationship with MST,” said Robert Victor, GIRO’s director, public transit software, for the US market. “We are confident that the benefits of the enhanced HASTUS installation will soon be apparent to the agency and its riders, and we look forward to continuing our positive association with MST long into the future.”
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.