San Antonio's VIA celebrates 1,000th bus stop improvement
In keeping with VIA’s ongoing commitment to support local, small, and minority-owned businesses, nearly all of the contracts awarded for VIA’s Passenger Amenities Program went to locally-owned businesses and/or certified DBEs/SBEs.
The shelter program had a total project cost of $12.4 million. Approximately 73% of the work done in connection with the program went to DBE/SBE companies.
Via
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The shelter program had a total project cost of $12.4 million. Approximately 73% of the work done in connection with the program went to DBE/SBE companies.
Via
San Antonio’s VIA Metropolitan Transit is celebrating a major milestone with the dedication of its 1,000th new “Next-Gen” bus stop improvement. The shelter is part of VIA’s ongoing Passenger Amenities Improvement Program that includes the enhancement of 1,000 existing bus stops throughout the VIA service area.
With the completion of this stop, VIA now provides sheltered locations for 95% of boardings throughout its system. In keeping with VIA’s ongoing commitment to support local, small, and minority-owned businesses, nearly all of the contracts awarded for VIA’s Passenger Amenities Program went to locally-owned businesses and/or certified DBEs/SBEs.
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“The flexible modular concept allows scalability to serve differing activity needs tailored to each bus stop, and is designed to incorporate elements to reflect the cultural fabric of area parks, neighborhoods, places of interest, and historic sites,” VIA President/CEO Jeffrey C. Arndt said. “As we plan for the transportation needs of our region, we ensure that our customers’ quality of life is enhanced with every project VIA pursues. Our priority is to connect our communities to opportunity and support economic vitality.”
The 1,000th bus stop improvement brings the total number of sheltered stops in the VIA service area to more than 2,200. The program goal of 1,000 new bus shelters system-wide was set in mid-2014.
Streamlined and modern, the new Next-Gen shelter design provides comfortable, covered seating and sidewalk and ADA improvements to assist all passengers in making travel safer and connections smoother. In 2018, VIA will begin retrofitting Next-Gen shelters with solar-powered lighting for added comfort and visibility.
The shelter program had a total project cost of $12.4 million. Approximately 73% of the work done in connection with the program went to DBE/SBE companies.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.