The City of McKinney (Texas), the McKinney Urban Transit District (MUTD), and the Denton County Transportation Authority (DCTA) announced the launch of the Low Income Transit Subsidy Pilot Program (LITSP), a supplement to the existing Collin County Transit services.
This pilot program helps provide low-income families and individuals with mobility solutions within Collin County. LITSP will launch April 2 and March 31, 2019 (based on the availability of funds) and will allow for 100 participants.
The service consists of a subsidized taxi voucher program that will provide efficient transit options for residents of participating MUTD cities. Irving Holdings, DCTA’s contractor, will operate and manage the LITSP. The taxi service will run Monday through Friday from 6 a.m. to 6 p.m., and Saturdays from 8 a.m. to 6 p.m. Trips can be booked 24 hours a day, seven days a week, 365 days a year.
A variety of taxis will operate the LITSP including wheelchair accessible vehicles.
To qualify, customers must be a resident of McKinney, Lowry Crossing, Princeton, Melissa, or Celina, and have an annual household income (before taxes) that is at or below the amounts listed in the table:
Household Number
Annual Income
1
$12,140
2
$16,460
3
$20,780
4
$25,100
5
$29,420
6
$33,740
7
$38,060
8
$42,380
Customers will pay the fare for the taxi voucher program using a pre-issued taxi debit card that they can load a maximum of $100 (in $5 increments). The customer contribution will be matched three to one for a maximum total value of up to $400 per month. Taxi drivers will accept cash and credit card for any additional payments required.
A person can apply for the taxi voucher program via email, fax, phone, mail, and online. Residents must provide a completed application, signed terms and conditions, and copies of all required documentation.
Ad Loading...
Onsite application workshops for the LITSP will begin March 19.
To expedite the process, applicants are encouraged to bring their completed application and copies of the appropriate documentation to the onsite events.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.