Transdev named Palle Lansman to lead its Operational Performance team, effective immediately. He has spent the last four years with Transdev in its Operational Performance Group as VP, business improvement.
In this role, Lansman worked closely with Transdev contract locations across the country to improve operations and performance on key metrics. He now will lead the group, responsible to ensure that Transdev’s commitments to quality and efficiency are met. He will report to Duane Eskierka, president, transportation and performance.
Lansman will oversee the team that works closely with challenged locations and startups, and will collaborate with various corporate departments in implementing solutions to improve and streamline operations. The group has a broad internal client base, as Transdev operates bus, paratransit, streetcar, airport and campus shuttles, and more, in some 200 cities and communities across the U.S. and Canada.
Lansman brings an approach based on work-flow efficiency, automation, and management processes that add value. His team will continue to support transit contracts, and will expand to include Transdev’s Business Solutions (campus and airport services) and its IntelliRide business unit. He replaces Roland Pilod who has been promoted to VP, finance, for Transdev Services Inc.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.