RELATED: Detroit's SMART installing digital bus stops along main corridor
West Hollywood's 'smart' bus shelter, stop loaded with tech amenities
Both prototypes include innovative interactive features, such as Wi-Fi and USB charging ports.

The city of West Hollywood, California's, new "smart" bus shelter incorporates an ADA Wheelchair Zone and its ambient ceiling lighting was designed to look as if standing underneath a leafy tree canopy.
West Hollywood

With the goal of enhancing urban design and promoting the use of public transit options, such as Los Angeles' Metro and the local shuttle service, the city of West Hollywood, California, has installed two prototype "smart" bus shelters/stops.
The Smart Bus Shelter prototype features a large shade canopy, integrated seating with enhanced armrests, and vibrant digital and print advertising and public service announcement panels. The shelter incorporates an ADA Wheelchair Zone and its ambient ceiling lighting was designed to look as if standing underneath a leafy tree canopy.
The Smart Bus Stop prototype accommodates existing trees and space constraints in the public right-of-way where a bus shelter cannot fit. The prototype features a freestanding feature-rich bus stop kiosk and adjacent ergonomic wood bench seating with armrests.
Both prototypes, located on Santa Monica Boulevard, equipped with innovative interactive features, such as:
Visual real-time bus arrival information on a digital text screen
Audio real-time bus arrival information operated by push button aimed at assisting people with vision impairment
Bus stop street name with six-inch letter height
USB charging ports
Wi-Fi
Energy-efficient LED edge lighting
The City of West Hollywood’s Smart bus shelters/stops project integrates existing infrastructure and adds technology that people rely on while getting around; the project reimagines the digital urban experience. This project is a public private partnership between the city of West Hollywood and Outfront Decaux Street Furniture LLC.
Following a period of testing and refinement of the two prototypes, a citywide rollout of the new bus shelters/stops is anticipated throughout 2019 and early 2020.
More Bus

ENC to Deliver Three Clean Diesel Buses to Canada's York Region Transit
Since 2005, City View and ENC have supplied nearly 90 E-Z Rider II buses to YRT.
Read More →
Frontrunner Bus Group Expands with New Massachusetts Headquarters
The significantly larger facility will provide the infrastructure needed to support the company’s growing workforce, advanced technologies, and expanding product line.
Read More →
Joshua Schank on Transportation Innovation, Risk, and the Future of Mobility
In this edition of METROspectives, Joshua Schank discusses lessons from launching LA Metro’s Office of Extraordinary Innovation, the challenges of advancing new mobility technologies, and much more.
Read More →
Reinventing Fleet Maintenance with Real-time Visibility and AI
Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.
Read More →
SamTrans Sets Priorities for Potential Connect Bay Area Revenue
The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.
Read More →
When Routine Fails: How Public Transit Must Adapt for the World Cup
The 2026 FIFA World Cup will test transit agencies’ ability to manage unpredictable travel patterns, making real-time data and operational flexibility critical to moving millions of visitors efficiently.
Read More →
Photo Highlights from APTA's 2026 Mobility Conference
The photo gallery captures scenes from the conference, including the International Bus Roadeo, exhibit hall activities, the Bus Showcase, and much more.
Read More →
Chicago's NITA Act Moves Into Next Phase as Service Improvements Begin
Rider-focused improvements will begin rolling out across the system immediately as CTA, Metra, and Pace increase service this summer in the six-county region.
Read More →
Philadelphia's SEPTA Approves Annual Transit Service Plan
Between 2021 and 2024, SEPTA held more than 200 public meetings — including 144 in-person sessions — throughout the SEPTA service region.
Read More →Low-Floor vs. High-Floor Cutaway vs. Modified Van: How 3 Accessible Minibus Designs Compare
As transit demands evolve, so should your fleet. Download the whitepaper to see how the Low-Floor Frontrunner Minibus compares to traditional options.
Read More →