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Busby StaffJanuary 3, 2011

MBTA plans new app, customer service offerings

Will provide more real-time arrival info via smartphone, countdown information on LED subway signs and a customer service training program for staff.

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Motorcoachby StaffJanuary 3, 2011

Prevost to showcase 15,000th vehicle at ABA, UMA

The new H-Series conveys the brand values of customer intimacy, premium quality and sound innovation; and it is designed to look the part, according to the company.

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Busby StaffJanuary 3, 2011

D.C. Metro receives $150M to address NTSB recs

Maryland, Virginia and the District of Columbia will also provide $150 million in matching local funds to help pay for the improvements.

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Busby StaffJanuary 3, 2011

Service expansion, ridership growth fuel BC Transit success

Through innovative planning and customer service initiatives, BC Transit delivered a five-fold increase in service, expanded its fleet to 300 buses, operated 24 hours a day and served over 1.5 million customers in the Sea to Sky region during the 2010 Olympic Winter Games.

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Busby StaffJanuary 3, 2011

Hatch Mott completes acquisition of N.C. firm

Gibson Engineers will strengthen the transportation engineering practice in the southeastern states, where the firm has an established water, wastewater and transportation practice, according to Hatch Mott.

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Busby StaffDecember 30, 2010

D.C. Metro issues fare payment RFP

Seeking a fare system designed to process payments directly at the gate using technology like contactless, chip-enabled debit and credit cards, which banks are already distributing to customers; federal identification cards; or smart phones equipped with near-field communication capability; as well as existing SmarTrip cards, according to the agency.

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Railby StaffDecember 30, 2010

Light rail guiding U.S. city development

Looking to reshape their future, many cities, including Dallas, Seattle and Washington, D.C. are planning light rail projects.

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Railby StaffDecember 30, 2010

Former T rail operator pleads guilty in 2009 crash

Aiden Quinn, who admitted to texting his girlfriend before his Green Line car smashed into another car in 2009, pleaded guilty to a charge of negligence by a person in control of a train. He was sentenced to two years of probation and 100 hours of community service.

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Railby StaffDecember 30, 2010

Central Calif. farmers question proposed HSR route

Residents in the largely rural region have voiced concerns about compromised cropland, noise and loss of existing businesses.

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Railby StaffDecember 30, 2010

Chicago Transit to pilot 'Train Tracker'

Estimated arrival times will be generated through a combination of scheduling information and data collected by the CTA's QuickTrak program, which monitors signaling systems and indicates when a portion of track is occupied by a train.

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