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In an effort to improve customer service, the Toronto Transit Commission will upgrade its bus stops, testing new designs for bus stop poles and the maps in its shelters.
Read More →Was praised for keeping 29 passengers safely on her bus after a crane collapsed on the street, trapping the bus under a fallen pole and surrounding it with live electrical wires.
Read More →During the first year of the agency’s suicide prevention program, the number of suicide-related incidents on Toronto’s subway system fell to 13, half the number that occurred in 2010.
Read More →The Toronto Council's decision to reconstitute the commission came in the wake of the move by a group of Ford loyalists to fire the TTC GM Gary Webster, who had spoken out against Ford's subway plan at a special council meeting last month.
Read More →Includes five posters designed to inform customers of the importance of better transit funding, investments that are being made in transit, the positive economic and environmental impact of a healthy transit system, how the agency is improving customer service and the value the TTC has on one’s personal budget.
Read More →TTC chair Karen Stintz spent 10 days posing as a transit worker for the reality show, Undercover Boss Canada, and said it gave her a new appreciation of what employees experience as they do their jobs.
Read More →All 170 bus routes are now wheelchair and scooter friendly. The agency’s last few remaining GM “New Look” non-accessible buses — a model that dates back to the 1950s — have been replaced by accessible Orion VII low-floor buses.
Read More →Revisiting a staff proposal from 2008 to amend its existing fitness for duty policy to include random alcohol and drug testing. Currently, the agency’s fitness for duty policy, which was fully implemented in October 2010, allows for alcohol and drug testing of those in safety-sensitive positions, specified management positions and designated executive positions.
Read More →This marks the first delivery of the new North American ComfortClass from Setra, a brand of Daimler.
Read More →The Ontario Association for Suicide Prevention presented the agency with the Arnold Devlin Community Service Award in recognition of its suicide prevention programs: Crisis Link, Gatekeeper, and Acute Psychological Trauma.
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