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Newsby StaffSeptember 13, 2011

TTC awarded for suicide prevention programs

The Ontario Association for Suicide Prevention presented the agency with the Arnold Devlin Community Service Award in recognition of its suicide prevention programs: Crisis Link, Gatekeeper, and Acute Psychological Trauma.

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Newsby StaffSeptember 8, 2011

Toronto Transit names chief operating officer

Andy Byford will become the TTC’s first chief operating officer. Byford will join the TTC in November from Sydney, Australia where he was COO of RailCorp.

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Newsby StaffAugust 25, 2011

TTC may ban criminals who assaulted transit workers

After a guard was attacked for asking a man to stop walking between the train cars, the agency is pushing for bans on riders charged and convicted for violent attacks on the transit system.

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Newsby StaffAugust 17, 2011

FAAC to build Toronto LRV simulator

Under subcontract to Bombardier, which is producing the new railcar, will design, develop and deliver the simulator to support TTC's training program.

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Newsby StaffJuly 20, 2011

Toronto makes heart defibrillators available at rail stations

Agency partnered with the Heart and Stroke Foundation of Ontario and the Ontario Ministry of Health Promotion, and their partners, to provide at least one device at all 69 stations. Combined with platform paramedics on duty during rush hours, the TTC is helping to fast-track potentially life-saving response and treatment to more than 800,000 daily subway riders.

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Newsby StaffJuly 11, 2011

Toronto Transit debuts real-time arrival information

Allows transit customers to receive information on when the next buses — up to six succeeding — will arrive at any specific bus stop. Next-vehicle information is available for more than 9,300 TTC bus stops inside Toronto.

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Newsby StaffJune 9, 2011

TTC may adopt regional smart card

A big part of the province’s decision to develop Presto cards for $250 million was to facilitate transit trips using one fare card across municipal systems. The move will make Presto more ubiquitous in the region since 85 per cent of area commuters include the TTC in their trips.

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Newsby StaffMay 18, 2011

Disabled Toronto student appeals TTC paratransit denial

Arti Shivdasani is turning to the Ontario Human Rights Commission to help her counter the agency’s decision, which says she no longer qualifies for paratransit service. The TTC is looking more closely into changes in customers’ mobility and removed 50 people from Wheel-Trans service last year.

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Newsby StaffMarch 23, 2011

TTC names first chief customer service officer

Chris Upfold spent almost 10 years working for the London Underground in a variety of roles, most recently as head of revenue and Inclusion, where he was responsible for planning, developing, and delivering improvements focused on customer perception and satisfaction.

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Newsby StaffMarch 7, 2011

Union: TTC cell phone crackdown unreasonable

Toronto Transit Commission management is firing operators for using their cell phones even when they aren’t driving, claims the Amalgamated Transit Union Local 113 president. Agency officials say they are just notifying employees about cell phone usage rules.

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