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Newsby StaffJune 21, 2012

Critics use Twitter to protest ending UTA fare-free zone

UTA officials said the move is intended to improve safety and operations, as incidents of criminal behavior were related to people using the system.

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Newsby StaffApril 16, 2012

Metrolink upgrades passenger communications

By mid-year, the new system will allow passengers to sign up for text messages and e-mail notifications with train status updates. The system will also be integrated with current social media sites, displaying the same information on the agency's Facebook and Twitter pages.

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Newsby StaffJanuary 9, 2012

TriMet Twitter town hall to tackle budget

Event, to be hosted by GM Neil McFarlane, is part of a comprehensive outreach effort to hear from the public on the agency's FY 2013 budget which includes a $12 to $17 million shortfall. An interactive guide will let the community weigh in on potential fare increases and service cuts to help close the budget gap.

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Newsby StaffNovember 1, 2011

Chicago Transit joins Facebook, Twitter

Also launching is the CTA Budget Ideas Board — an online feedback forum for the proposed 2012 budget — and the new CTA Updates, a subscription text/email service for customers to receive alerts on any unplanned events affecting service.

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Newsby StaffNovember 1, 2011

Calif.-based Omnitrans launches project website

To help keep the public informed about real-time construction updates, Omnitrans also launched a new sbX Twitter handle.

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Newsby StaffOctober 5, 2011

‘Town Hall to Twitter’ session tackles social media benefits, obstacles

Successes shared included using Twitter to gather community feedback on a new hire; as a backup to the website to disseminate service updates; and encouraging riders to tweet photos on trains and buses to help draw attention to maintenance issues.

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Newsby StaffJuly 20, 2011

MCI delivers to N.Y., Pa.

Additionally, the company announced that it can now be found on Twitter, Facebook and YouTube.

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Newsby StaffJuly 15, 2011

Ottawa warns transit users about Twitter impostors

The agency claims that two Twitter accounts publishing updates on bus cancellations based on data pulled directly from OC Transpo’s website are unreliable. The agency does not have a Twitter account.

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Newsby StaffJuly 14, 2011

Chicago RTA uses video to educate potential riders

The two-and-a-half minute video, which includes details about RTA's multi-modal trip planner, is especially designed for sharing on social media platforms such as Facebook and Twitter.

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Newsby StaffJune 16, 2011

D.C. Metro launches info campaign for capital program

Campaign includes a redesigned homepage, a blogstyle website and new content pages at a new Facebook page and a Twitter feed.

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