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One exception is Auburn University’s Tiger Transit in Auburn, Ala., which uses Twitter to inform student riders about issues with the transit system, such as route delays, temporary stop relocations and when the transit system itself has to be temporarily shut down.
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Transit authorities are increasingly discovering the cost-saving benefits of social networking tools like Facebook and Twitter to help market their services and the the next generation of riders on board.
Read More →An interactive map allows residents to view projects in their immediate area. In addition, there’s a section where the public can provide comments, sign up to receive e-mail updates or follow projects on Twitter and Facebook.
Read More →Social networking tool provides another avenue to communicate with customers, reaching a segment of the Metro riding population who readily turn to portable electronic devices for information.
Read More →King County Metro Transit’s “KCNews” blog, combined with the use of Twitter, caused the number of “KCNews” Twitter followers to nearly double to 1,108.
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