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RideHop enables passengers to track - in real time - the progress of their scheduled motorcoaches along the routes to their bus stops. The app, which is available for Apple or Android smartphones, updates tracking data every three seconds, so that users can actually see the buses moving in real time.
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Staff in the main control room can now see exactly how many passengers have boarded a specific bus, can take over on-board cameras in an emergency and can redirect empty buses to fill service gaps when buses are running behind.
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Agency has expanded accessibility in stations, buses and trains with features like extra elevators, color-coded priority seating, more space for wheelchairs and walkers, tactile paths on platforms and bigger fonts on signage.
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The service was requested by students and funded by student technology fee monies.
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Two doors on each bus will facilitate quicker loading and unloading for the more than 21,000 Sun Devils who ride the shuttles each week.
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The new buses have one rear-facing securement and one forward-facing securement. The rear-facing system gives passengers with wheelchairs more independence.
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A transit security report found that the number of assaults of drivers decreased 62% since 2010 due to the installation of protective shields on buses; however, union officials say many issues often go unreported.
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The Mobileye Shield+ System is a multi-vision-sensor system that uses algorithms to determine whether a pedestrian or bicyclist near the vehicle is a threat and alerts the driver with an audible and visual alert.
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The front seat of more than 500 DART buses will be reserved on Dec. 1, 2015 to honor the 60th anniversary.
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To offset the fare increase, Metro says it will let MetroLift customers use the fixed-route buses for free.
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