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The RTC is developing a myRTCpara mobile app set to debut by fall 2021.
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Moving toward more flexible, on-demand options, paratransit providers are working harder and smarter to find safer and more cost-efficient ways to meet rider’s mobility needs.
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Using State and Federal COVID relief funding, GRTC has been fareless to ride Local Bus, Pulse (Bus Rapid Transit), Express Bus, and CARE/Paratransit vans since March 19, 2020.
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The company will be responsible for all aspects of dispatching, maintaining, and operating a 192-vehicle fleet supporting paratransit services.
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From a scheduling and dispatching perspective, Transdev will be managing 15,000 certified participants, who average 2,400 trips per day during the week.
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Under the five-year contract, the company will operate the minivan component of the city’s curb-to-curb, shared-ride METROLift system.
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The agency earns Global Biorisk Advisory Council STAR accreditation for all seven of its facilities and its transit services, including fixed-route buses, paratransit, and on-demand services.
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The Access Link App was developed in direct response to valuable customer feedback that a mobile app would improve ease of use and simplify the process of making and canceling reservations.
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The acquisition brings together world class technology solutions to fully support the transportation community in multimodal planning, scheduling, and operating on-demand and fixed route transit, paratransit, and school buses.
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The app will allow riders to purchase any bus pass currently available, including half-fare discounted passes and tickets for the agency's paratransit service.
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