COTA Gets Recognition for Cleaning, Sanitization Efforts
The agency earns Global Biorisk Advisory Council STAR accreditation for all seven of its facilities and its transit services, including fixed-route buses, paratransit, and on-demand services.

Since March 2020, COTA has implemented extensive cleaning and sanitization of transit vehicles, shelters, and facilities, including treating all surfaces with Aegis Microbe Shield.
COTA
The Central Ohio Transit Authority (COTA) has become one of only two transit agencies in the U.S. to earn Global Biorisk Advisory Council (GBAC) STAR accreditation.
GBAC is the cleaning industry’s standard of prepared facilities and the only outbreak prevention, response, and recovery accreditation for facilities. To obtain the GBAC STAR accreditation, organizations must have:
A cleaning, disinfection, and infectious disease prevention program to minimize risks associated with infectious agents such as COVID-19.
The proper cleaning protocols, disinfection techniques, and work practices in place to combat biohazards and infectious disease.
Highly informed cleaning professionals who are trained for an outbreak and infectious disease preparation and response.
COTA was recently evaluated and earned accreditation for all seven COTA facilities and its transit services, including fixed-route buses, paratransit, and on-demand services. Since March 2020, COTA has implemented extensive cleaning and sanitization of transit vehicles, shelters, and facilities, including treating all surfaces with Aegis Microbe Shield, which serves as a layer of protection from potentially harmful germs.
“We are incredibly proud to be one of the first transit agencies in the country to earn this prestigious certification,” said COTA President/CEO Joanna M. Pinkerton. “As Columbus works to safely recover from the impact of the COVID-19 pandemic, COTA and other organizations are ensuring that our residents and visitors have confidence in public transportation, hotels, convention, and sporting and concert venues. Our commitment to providing the best experience for our customers always begins with safety and we are grateful to Experience Columbus for leading this effort.”
In May 2020, Experience Columbus announced a citywide effort to help the organization’s industry sectors — event venues, transportation, lodging, and attractions — achieve GBAC STAR accreditation. Through the initiative, COTA became the first public transit system in the nation to apply and the second to be awarded.
“We’re proud to be one of only two destinations in the world that can offer a GBAC accredited public transit system,” said Experience Columbus President/CEO Brian Ross. “COTA is an essential piece of the visitor experience in Columbus, and we’re glad to know travelers can feel an added level of comfort now that the organization has received its GBAC STAR accreditation.”
More Management

FIFA World Cup Matches Are Driving Record Transit Ridership Nationwide
See how World Cup matches are generating record transit demand across North America, with ridership surpassing Super Bowls, concerts, and Olympic-era events.
Read More →
The Hidden Cost of Fuel Data Inaccuracy in Public Transit Fleets
In today's transit environment, accurate fuel and mileage data are critical to reducing costs, minimizing downtime, and improving fleet performance.
Read More →
Virginia's $28.5B Transportation Plan Targets Transit and Rail
Approved by the Commonwealth Transportation Board, the program supports ongoing infrastructure projects while providing new investments in transit, state of good repair and transportation alternatives.
Read More →
Latinos In Transit Seeks Host Organization for 2027 Leadership Summit
The selected host organization will showcase its transit system, projects, and community while welcoming hundreds of industry leaders and emerging professionals during Hispanic Heritage Month.
Read More →
Bipartisan BUSES Act Seeks Changes to New York City's Bus Idling Enforcement Program
Backed by motorcoach operators, the legislation seeks to balance emissions goals with passenger safety by allowing limited idling for inspections, accessibility needs and extreme weather conditions.
Read More →
DOT: Brightline Corridor Incidents Fall 30% Following Federal Safety Upgrades
Safety improvements funded through a $25 million federal investment are credited with reducing trespassing and train-vehicle collisions along the Brightline Florida corridor.
Read More →
D Line Expansion Fuels Growth Across LA Metro's Rail System
Weekend rail ridership was especially strong, soaring 18% as riders embraced expanded access to jobs, entertainment, dining, and cultural destinations, said the agency. Total system ridership for May, including bus and rail, was 26,966,657.
Read More →
Q4 Travel Data Reveals Drop in Vehicle Traffic to Manhattan Congestion Zone
NYMTC’s quarterly Travel Patterns Report provides a snapshot of travel activity throughout New York City, Long Island, the Lower Hudson Valley, and northern New Jersey using data collected from the agencies operating the region’s bridges, tunnels, and public transit systems.
Read More →
Southern California's Metrolink Debuts Contactless Fare Payment Pilot
Customers traveling between Redlands and Los Angeles can now tap their preferred payment method, including a credit or debit card, mobile wallet, or wearable device, at station validators before boarding and again while exiting.
Read More →
California's BART Approves FY27 Budget While Maintaining Service Levels
The budget covers July 1, 2026, through June 30, 2027, a period when pandemic emergency funds run out, the District faces a structural deficit of $375 million, and a regional transit funding measure may appear on the November ballot.
Read More →