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As the MBTA’s new chief customer officer, Danny Levy will be responsible for improving the daily experience of MBTA riders.
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In an effort to balance demand, the agency will adjust rates at its 99 parking facilities starting August 1.
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The 4.7-mile light rail line will serve some of the region’s most densely populated communities that currently lack access to rail transit.
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Meeting with riders at bus stops to get their feedback about their experiences and suggestions for service improvement.
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Construction of the 4.3-mile Green Light Rail extension is expected to begin later this year, with revenue service beginning in 2021.
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Vacant and underutilized land surrounding 13 Gateway City commuter rail stations could house up to 230,000 residents and 230,000 jobs.
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Using more sophisticated data to generate better predictions, and train arrival times are now refreshed every six seconds.
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The agency says hardware is being installed on three lines, with a goal of finishing by year’s end, however, the system won’t go live until 2020.
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The introduction of Apple Pay enables customers to purchase fares with just a tap, reducing the amount of time to make a purchase.
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In an MBTA Transit Police affidavit filed in Dorchester District Court, investigators said the driver told authorities he reached into his backpack to “take a quick peek” at his phone shortly before the Dec. 29 crash.
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