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On social media, riders roundly complained about the “Pay your fare, it’s only fair” message, which played stop after stop at a higher volume than other messages played on the trolleys.
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Goal of replacement work on the Framingham-Worcester line is to end heat-related speed restrictions.
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The accident was under investigation by local and state police, as well as Amtrak and MBTA Transit police. Foul play wasn't suspected.
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The job listing describes the MBTA’s tech division as a “quasi-startup.” The new team will work across multiple projects, all of which will all be rider-facing.
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Under the plan, schools would provide every student with a pass, potentially making up the cost by charging for the monthly pass as part of students’ tuition and fees.
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The MBTA did not report any major issues Monday morning, with about 91% of commuter rail trains on-time during the morning commute, putting it about in line with a normal weekday.
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Agency is leaning toward cutting the service, which keeps trains and some buses running about 90 minutes later on early weekend mornings at a cost of $14 million per year, as it seeks to plug a budget gap of $242 million next year.
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Digital signage will run messages daily offering a help line call and text number, while announcements will be made at key transit stations and will expand to cars and bus stations.
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Transportation Secretary Stephanie Pollack blamed the track breakdowns on the cold but said a full investigation has been launched to determine why a section of track on the Haverhill commuter line shattered as a train carrying a conductor and an engineer passed by early Tuesday.
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Agency spent the past few months winterizing its system, hoping the preparation with prevent a repeat of last year. The prep included replacement of 10 miles of the third on the Red Line and putting third rail heaters on the Orange Line.
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