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Riders using the agency’s pickup van service will receive automated status phone calls 10 to 15 minutes before their ride is scheduled to arrive. If successful, next steps include online trip booking and cancellations.
Read More →Gov. Deval Patrick green lighted a commission to find ways to make the paratransit service more cost-effective after a report showed it cost taxpayers $90 million last year.
Read More →Thousand Oaks, Calif. approved a new policy that would establish consequences for Senior Dial-A-Ride and ADA riders who frequently don't show up at their requested pickup times or who give less than two hours' notice when they cancel.
Read More →ALC was one of five transportation service providers vying for the NCTD LIFT Paratransit Service contract during a competitive bidding process that began in September 2010, and culminated in a final recommendation by the evaluation committee to select ALC in December 2010.
Read More →The contract was approved on Dec. 15, 2010 and is available to all transit agencies that are members of HGACBuy (Helping Governments Across the Country Buy).
Read More →A proposal to increase paratransit fares 60 percent by 2013 will force many riders to choose between going to medical appointments, purchasing food or refilling prescriptions, claims the Disabled Rights Action Committee. The agency said it has held off on raising fares since 2008.
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In the next few months, the MTA will launch the companion piece to the IVR system — Pass Web, which will allow customers to book their trips online.
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Alternatives to paratransit offered by the agency have enabled it to contain costs and provide riders with disabilities with more affordable transportation options.
Read More →Metro is a non-profit, tax-funded public service of SORTA, providing about 17 million rides per year. Metro provides fixed-route and paratransit services in Greater Cincinnati.
Read More →Brad Underwood currently holds the position of executive director for the Texoma Area Paratransit System. This recognition is given based on an individual's outstanding contributions to the public transportation industry.
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