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Operators share practices crucial to boosting sales, including the use of data management software, engaging the customer and providing quick responses.
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Operators are not only hoping to replace aging buses and vanpool vehicles, they are also looking for support for bicycle programs, electric vehicle charging stations and dispatch/demand-response software.
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The study concludes by noting that software applications ought to be developed that address the need for data interoperability for scheduling and dispatching for the paratransit and transit industry.
Read More →The integration will enable the two Web-based applications to share vehicle positioning and routing data, providing school bus operators with greater insight to help streamline operations and improve efficiencies.
Read More →Unlike many other San Francisco Bay Area transit agencies, the agency hasn't made the information available on 511, the regional transit information service. Software issues have delayed a real-time bus information system for years.
Read More →TriMet signed a contract with local software company GlobeSherpa to pilot the system for its buses, MAX light rail and WES Commuter Rail. DART's system will be developed by Unwire, a Danish company with extensive experience in mobile ticketing for transit agencies, for $1.5 million.
Read More →Cedar Rapids, Iowa’s Linn County LIFTS upgraded its fleet of 22 vehicles with RouteMatch Software's tablet technology, replacing its aging mobile data computers.
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A new integration between fleet telematics provider Zonar and geographic information system provider Esri delivers real-time fleet data layered with sophisticated geographic map information.
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FleetSafer Mobile safe driving software fully fosters compliance with the new Federal Motor Carrier Safety Administration’s guidelines on hand-held mobile phone use while driving a commercial vehicle.
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Survey showed demand down slightly from last year, but still high, with nearly two-thirds seeing an increase. More operators reported customer expectations and behavior as hurdles to providing good service. Scheduling software comes in handy and travel training saw a slight bump.
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