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The “Courtesy Counts” campaign uses signs with images of various animals and a light, humorous tone to impart messages about transit etiquette. A group of pigs reminds riders not to hog a seat, especially from an elderly or disabled person, and a cast of crabs reminds them to be nice to operators.
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As part of a $13 billion, statewide capital plan over the next decade, the Massachusetts Department of Transportation Board agreed to renew passenger rail service from Boston to Cape Cod with close to $27 million in funds.
Read More →The bus stop signage pilot comes in advance of anticipated bus service changes to come as part of the Bus Network Redesign Program.
Read More →With the launch of the South Coast Rail passenger service, the communities of Taunton, Freetown, New Bedford, Middleboro, and Fall River will have passenger rail service for the first time in 65 years.
Read More →At a site in Dorchester, Frank DePaola showed Gov. Charlie Baker and reporters the new third rail that workers have been laying down on the above-ground portion of the Red Line’s Braintree branch. The new third rail has a small curvature on its top, so there won’t be a build-up of ice and snow that caused problems for trains last winter.
Read More →In partnership with Swiftly, off-the-shelf tablet technology will be piloted in the operator cabs of up to 100 buses by the end of the year, providing turn-by-turn directions similar to navigation apps like Google Maps or Apple Maps.
Read More →The public awareness campaign promotes the importance of preparing for a disaster before it strikes, and includes the placement of 300 educational car cards throughout the MBTA system.
Read More →Launched a website for customers to sign up for project updates on its pilot program to let commuter rail riders purchase and display tickets on their smart phones. Expects to pilot the program on one commuter rail line in the early fall.
Read More →Hundreds of surveyed riders that had been polled the day before the signs were installed were more optimistic about how long trains would take to arrive and seemed to be more satisfied with the train’s performance. The survey is part of a larger effort to gather customer experience data.
Read More →Keolis Commuter Services, the operating partner for the MBTA Commuter Rail, submitted an innovation proposal to the MBTA in December 2023 with a plan to introduce battery-electric multiple unit trains BEMUs onto the Fairmount Commuter Rail Line.
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