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As competition gets tougher, many motorcoach operators are exploring ways to both maintain and grow their customer bases, including taking action on items mentioned in customer surveys and diversifying both their business models and fleets to be able to move into niche markets.
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The new "Customize Your Commute" program will allow riders to individually choose when to receive email service alerts and give them the option to sign up for a variety of other emails about specialized topics.
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Not making assumptions about your customer’s intellectual or physical capabilities is one of the key guidelines to follow.
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The permanent display will be updated regularly and features an aerial map of the 20‐mile route and 21 rail stations, the latest renderings of rail stations along the first 10 miles of the route, and facts and figures on the rail system.
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Riders say the electronic alerts for the Northstar Commuter line are often uninformative and arrive too late to be useful. A spokesman for Metro Transit says the system is still in beta testing and was rolled out before it was truly ready when delays on the line became frequent.
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Will identify what transportation investments are critical in Southern Nevada and take place in two phases — the first from March to May and the second from August to October.
Read More →The new mobile app will add to Charlottesville Area Transit's wide assortment of methods to obtain routing data including printed rider's guides, physical bus stop displays, online information and a direct real-time information telephone line.
Read More →Will provide the millions of customers who use the bus terminal with directions to their gates and other amenities within the terminal, as well as searchable, real time bus schedule information.
Read More →If a person relieves her or himself, the urine detection system sensors sound an alarm alerting transit police.
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The STMMerci app uses precision marketing to provide local event and product offers exclusive to transit riders based on their preferences and locations.
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