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To improve customer service as well as decrease confrontations with passengers and driver assaults, the Southeastern Pennsylvania Transportation Authority (SEPTA) teamed up with Philadelphia's Red Kite Project LLC to create a unique training program that focuses on the life experiences of the drivers.
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Assess factors contributing to the distraction of locomotive engineers during passenger rail service operations and to develop a rigorous training program focused on techniques to mitigate distraction.
Read More →Coast Mountain bus drivers are again calling for more transit police on buses in an effort to stem an increase in driver assaults.
Read More →The transit agency is unsure whether shields provide enough protection to offset drivers' concerns about comfort and the ability to exit quickly in an emergency.
Read More →The spitting incidents, which usually happen on buses, but also on trains, are happening an average of 14 times a month, according to a CBS New York report.
Read More →'Driver, can you drive faster?' 'Why are you driving so slowly?' 'The traffic signal is green, why are you staying in this bus stop?' Have you ever made any of these statements to a bus operator? Although to some it's hard to believe, bus operators have a schedule that they must safely adhere to, to the best of their ability.
Read More →One-hundred drivers walked out on their jobs, saying they are afraid to board the buses after one driver was recently beaten on a bus. Police officers used to ride on the buses before budget cuts.
Read More →The ATU is calling for prosecutors to press for attempted murder charges against Maurice Young, who allegedly stabbed a NJ Transit bus driver seven times. Union also says Young should face a federal charge that makes disabling a bus or train operator punishable by up to 20 years in prison.
Read More →The alleged assailant was arrested at the stop by the responding officers and taken to the Major Crimes unit to be charged.
Read More →There were 69 physical assaults in the first nine months of this year — compared with 57 during the same stretch last year.
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