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Also launching is the CTA Budget Ideas Board — an online feedback forum for the proposed 2012 budget — and the new CTA Updates, a subscription text/email service for customers to receive alerts on any unplanned events affecting service.
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The redesigned site includes a simpler presentation of DART's online trip planner, Google trip planner, real-time arrival information, stop locator, rider alerts, service advisories and social media.
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Valley Metro's online music video campaign, "Valley Metro Notes," consists of 11 songs from six local bands, showing in an entertaining way how to use the transit system. The campaign is geared toward high school, college students and older, with the caveat of not alienating any other demographic.
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The goal of "Create our Contest Contest" is to actively engage Amtrak's customers through social networking.
Read More →ABA made a strategic decision — knowing it was a risky in the Facebook frontier days of early 2009 — to end its blog to refocus on Facebook instead as the primary forum to reach members and receive feedback.
Read More →With this new tool, Metro will be able to share information, post comments, pictures and videos, with its customer base and subscribers to interact directly.
Read More →“Webwatch” will enable riders to see where their bus is and when it is expected to arrive at their stop. Also using Twitter and Facebook pages to alert customers to changes to routes, and to post contests, promotions and other passenger information.
Read More →Information about Metro, upcoming events like scheduled track work and YouTube videos are posted on the page. RSS feeds show real-time information about Metrorail and Metrobus service disruptions.
Read More →Everett, Wash.-based Community Transit has created a profile on the popular social networking site Facebook to help with its outreach and communication efforts.
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