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As a cornerstone of the Prevost Parts and Service Network, Online Ordering has the capabilities, the reach and the depth of technical knowledge to make parts identification, placement of orders, and order shipping and tracking convenient and easy.
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MCI's Coach Critical list starts with 1,000 parts and will include 1,500 by June 2012. The list, compiled with the input of operators of MCI coaches and in-house technical experts, includes both high- and low-volume parts, including those that are sometimes hard to come by.
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This additional level of "Allison Excellence" certification will require distributors to meet aggressive customer service standards focused on timeliness of repairs, inventory stocking and customer feedback, according to the company.
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The company is adapting to become a one-stop shop of supply-chain solutions and training tools as the relationship between transit operators and vehicle manufacturer becomes more interactive.
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Transit agencies see several cost savings in outsourcing parts inventory management, including personnel, storage and procurement costs. Other advantages include dealing with just one parts vendor, reduced inventory, streamlined supply chain and improved availability.
Read More →Company also has exclusive training programs coming up in 2009 at both their Florida and California locations.
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