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Metro carried an average of 980,865 boardings each weekday, an 8.2% increase over last May and the 18th-straight month of year-over-year ridership increases.
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As CEO, Darren Kettle's passion and expertise have guided Metrolink through an unprecedented industry-wide shift in ridership triggered by the coronavirus pandemic.
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In April 2024, Metro had 26,210,300 boardings on its bus and rail services. A total of 21,286,056 rides were taken each weekday, with Saturday boardings at 2,702,268 and Sunday boardings at 2,221,976.
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Extremely high ridership was especially seen on the Worcester Commuter Rail Line and the Green Line.
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Gov. Kathy Hochul and Mayor Eric Adams had encouraged eclipse viewers to take mass transit to their destinations for safety and congestion relief.
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Compared to regular transit service planning, services for special events pose a unique set of challenges to cities of smaller sizes, as well as service providers because they’re non-recurring events without a predictable transit demand.
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Already high ridership levels were boosted during the first week of October by great weather, out-of-town marathon runners and their friends and families, and local residents making preparations for the big race, according to CTA officials.
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Metro’s monthly bus and rail ridership is now at 79% of its 2019 pre-pandemic level. Average weekend ridership is now at 75% of pre-pandemic (August 2019) levels and 79.5% for average weekdays.
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The agency saw a 15% year-over-year increase in ridership in July 2023 compared to July 2022 with more than 23.3 million boardings, marking the eighth consecutive month of year-over-year ridership growth.
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LIRR Customer Service Ambassador Clifton Jerrick served as catcher, while LIRR Conductor Michael Ackerler was a guest. And of course, Mr. and Mrs. Met were there as well.
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