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The pilot originated in two stations with the goal of reducing the number of exposed trash bags that would have to be removed from the system and to help control the rodent population in the subway.
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Drivers are under attack more often than what the city's official figures reflect, according to a former Winnipeg bus driver. More than 400 assaults against transit drivers have been reported in the city of Winnipeg in the last 12 years.
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Survey showed demand down slightly from last year, but still high, with nearly two-thirds seeing an increase. More operators reported customer expectations and behavior as hurdles to providing good service. Scheduling software comes in handy and travel training saw a slight bump.
Read More →The projects, funded through the use of a two-year RTA Innovation Coordination and Enhancement program budget, will be implemented by the Chicago Transit Authority, Metra and Pace to advance the vision and goals of the RTA’s regional priorities initiative of Enhancing the Customer Experience.
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The arrival times appear on LED signs that have hung above platforms and in station lobbies since 2007, but that until now have displayed only the date, time, and announcements.
Read More →The premium commuter service provided information to roughly 300 rail customers about which track their North Jersey-bound train would arrive on first — as much as 20 minutes before it appeared on the departure screens.
Read More →Police said after cautioning the woman for putting her feet up on a seat and for falling asleep a physical altercation ensued when it is alleged the driver tried to remove her from the bus.
Read More →A long-time policy allowing rail operators to use their discretion in how long they waited at stations for commuters to board appeared to have been scrapped this week due to a memo issued by a Chicago Transit Authority GM.
Read More →Customers rated their overall satisfaction with the transit service as above average with a score of 6.0 — a substantial increase over the baseline rating of 5.2 — achieving the agency’s FY 2012 goal of 6.0 for customer satisfaction.
Read More →She feared losing the agency's retiree healthcare benefits if she was terminated. Had two high-profile conflicts with mothers of crying children in the past year, and received 115 complaints since 2009.
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