
Capital Metro is also implementing tobacco-free bus stops, a continuation of its emphasis on creating healthier transit facilities. The passenger boarding areas of Capital Metro’s park & rides and MetroRail stations are already designated tobacco-free.
Read More →This additional level of "Allison Excellence" certification will require distributors to meet aggressive customer service standards focused on timeliness of repairs, inventory stocking and customer feedback, according to the company.
Read More →Overall satisfaction ranked 5.1 on a scale of 0 to 10, down from 5.3 in the previous period.
Read More →The real-time text message pilot will be expanded to additional MBTA bus routes and commuter rail trains in the coming weeks.
Read More →The New York City Subway is the only large subway or metro system in the world to maintain service to all its stations around the clock.
Read More →The popular digital system currently allows Staten Island customers to track the real-time location of their buses via the Internet, smart phone or text message.
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The survey of more than 3,700 customers was conducted in September both in person and online. It has a margin of error of +/- 1.6%. The survey also reported an 87% general satisfaction compared to 89% in 2010.
Read More →Event, to be hosted by GM Neil McFarlane, is part of a comprehensive outreach effort to hear from the public on the agency's FY 2013 budget which includes a $12 to $17 million shortfall. An interactive guide will let the community weigh in on potential fare increases and service cuts to help close the budget gap.
Read More →Through the program, anyone searching Google Maps site for directions in Greater Louisville can plan a trip on TARC. By choosing the public transit option and entering desired travel times and locations, passengers are provided step-by-step directions on TARC for their specific trips.
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