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The first two months of 2025 have seen exceptional service for Metro-North Railroad with an upward trajectory in both ridership and on-time performance, including a 100% on-time performance day across all three train lines earlier this month.
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Metro-North was able to achieve the record on-time performance while still maintaining its aggressive infrastructure program, with crews working to complete a major switch replacement project on Grand Central Terminal’s upper level.
Read More →The commuter rail system's smart card software will have to be modified to process refunds related to the policy, and there will have to be a protocol for identifying and serving eligible customers.
Read More →The low number is caused by aging trains, run-down tracks, outdated scheduling and few reserve vehicles to deploy when rail vehicles break down. The agency plans to update its scheduling, hire more supervisors and put out a bid next year for a new batch of light rail vehicles, which could be in service by 2017.
Read More →The MTA recently abandoned the industry standard of a 30-minute on time window and adopted the more customer friendly 20 minutes. Even with the smaller window, on-time performance consistently exceeded 90%.
Read More →October and November are typically challenging months because of falling leaves which compact against the tracks creating “slippery rail” conditions, according to company officials.
Read More →Subway average weekday ridership of 5.77 million in September was up 4.5% over the prior year, and local bus ridership of 2.25 million was 1.5% over the previous year.
Read More →Mobility Lab interviewed some of the biggest thinkers in transportation and urbanism at TransportationCamp 2015 to discuss how big trends take hold, and how people and leaders can make big things happen.
Read More →The CoPilot, a versatile onboard video surveillance and driver behavior modification system, features dual built-in cameras; real-time driver alerts; continuous capture; wireless upload; solid state storage; passive GPS and a three-axis G-Force inertia sensor.
Read More →The Planning Time Index (PTI), a measure of travel reliability, illustrates the amount of extra time needed to arrive on time for higher priority events, such as an airline departure, just-in-time shipments, medical appointments or especially important social commitments.
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