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Newsby StaffNovember 14, 2011

Go Transit launches mobile trip planning app

In collaboration with Ryerson University, GO Transit developed the app which is now available on BlackBerry, iPhone and Android devices. The GO Mobile app allows users to view and bookmark GO schedules, see Union Station departure information and set arrival alerts. Text-to-speech functionality allows devices to read departure information aloud to users. The app is available in both English and French.

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Newsby StaffNovember 8, 2011

Illinois bus system creates safe haven for community

With the cooperation of local emergency response agencies and police departments, River Valley Metro has set up a program to help individuals in all types of situations, whether it is a child that is being bullied, frightened, mentally or physically abused or just locked out of their home.

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Newsby StaffNovember 1, 2011

Md. MTA unveils 'AutoLoad' option for smart card

MTA's CharmCard is linked to the SmarTrip card in the Washington, D.C. region. Together, both cards enable riders of public transportation to travel seamlessly within the network of transportation services in Montgomery and Prince George's counties, Washington, D.C., and Northern Virginia.

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Newsby StaffOctober 31, 2011

First Transit honored for work with colleges, universities

Recognized by the National Association of College Auxiliary Services as their “Outstanding Business Partner of the Year” for exceptional business services to customers and exceptional customer service operations for students, faculty and staff on college and university campuses nationwide.

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Newsby StaffOctober 20, 2011

N.C. agencies unveil GoLive

This system will allow for the seamless planning of trips using public transportation in the Triangle region. Riders will have a real-time view of buses in route on a detailed online map.

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Newsby StaffOctober 20, 2011

Zonar marks 10-year anniversary

The company's foundational offering, EVIR is the only electronically verified vehicle inspection system available.

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Newsby StaffOctober 5, 2011

Tectrans rolls out innovative safety, customer care programs

Hand-in-hand with the new SEE#1 safety program is the development of Tectrans’ “Red Carpet” customer care program, which is being highlighted during EXPO.

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Newsby StaffSeptember 22, 2011

Maryland MTA to create transit hub to cut costs

Plans to consolidate three of its core services from centers in different parts of Baltimore in a downtown hub under a $15.4 million contract to integrate and update operations.

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Newsby StaffSeptember 22, 2011

Pa.’s Port Authority investing in customer service tools

Despite budget problems, the agency is looking to add customer service representatives and a new 24-hour interactive phone system to accommodate an increase in calls when it launches its electronic fare collection system next year.

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Newsby StaffSeptember 20, 2011

N.Y. MTA unveils interactive touch-screen travel info stations

The sleek, stainless steel enclosure supports a large screen with a colorful display, offering customers information about their entire trip, from planning with Trip Planner, real-time service status, escalator and elevator status, and local neighborhood maps.

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