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Passengers debate whether any talking at all should be allowed in the cars. One rider requested that the conductor disable the automated announcements and his work radio, saying it created “unnecessary noise.”
Read More →Will provide more real-time arrival info via smartphone, countdown information on LED subway signs and a customer service training program for staff.
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GM Joseph M. Casey, who has led the agency for the past three years, is implementing his vision in the form of improved customer service, sustainability programs and plans for technology upgrades.
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Across the country, labor, environmental, school and community groups banded together to demand financial support to keep public transportation available to all citizens. Some won the public eye, but not more of the federal purse just yet.
Read More →Services will begin in July and include operation of the patron call center where cardholders can call or email to register their smart card, receive account information, retrieve lost passwords for online ordering and more.
Read More →The Alameda County Transportation Improvement Authority recently conducted a survey of its paratransit customers who reported that overall, services had improved over the last two years. In addition, the City of Alameda has launched a new paratransit shuttle.
Read More →The system enables DePaul's 35,000 students, faculty and staff to see exactly when their bus is coming.
Read More →The survey asks for feedback on the authority's current Website, gauges people's familiarity with the high-speed train project and gives them the chance to express a preference about how they would like to receive news about the project.
Read More →Riders will enjoy benefits of a dedicated online site for bus transit systems, including tracking transit activity, bus locations, system delays and current schedules through an interactive Web interface.
Read More →As part of its budget analysis and efforts to reduce expenses, SMART will convert its 275 fixed-route buses and 110 paratransit vehicles to biodiesel fuel utilizing funds from its 2010 budget.
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