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Will deploy undercover field agents ("mystery riders") into Spokane's bus and paratransit systems to provide an objective, firsthand evaluation of the rider experience.
Read More →Site explains all the required hardware, software and accessories, along with options based on a customers' industry and needs. New features also enable the customer to compare products side-by-side.
Read More →The Council chose to utilize motorcoaches to officially kick off the new promotion and boast their competitive edge over planes, trains and personal autos, a cost effective strategy that embodies the grass-roots spirit of the campaign. The campaign's highly scalable, flexible, and fluid approach affords coach operators the ability to retain their own branding and identity while participating in the campaign.
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Company recently enhanced its Customer Assistance Network (CAN) technical support hotline by ensuring that it has staff answering the toll-free line 24-hours, seven days a week to assist both Setra and Sprinter customers.
Read More →The contract to upgrade the system was awarded to Intelect Corp. of Baltimore; a certified minority business enterprise. Construction will begin later this month.
Read More →Company also has exclusive training programs coming up in 2009 at both their Florida and California locations.
Read More →Results based on a survey of more than 9,000 peak and off-peak customers. Eighty-nine percent said they were satisfied with the overall quality of service provided by the LIRR.
Read More →In all, MNR provided 84,220,427 trips last year with 83,554,482 rides taken aboard its trains, representing a 3.9 percent increase compared to 2007, and includes ridership on the railroad's ferries and buses, which reached 665,945 in 2008, a one-year increase of 9 percent.
Read More →With bus travel, the primary impression of a trip is typically related to driver performance. Having a good attitude and sharing information on board are some of the best ways to build positive passenger relationships.
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