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The collaboration provides cutting-edge paratransit technology and services to customers of one of the largest transit systems in the U.S., enhancing accessibility in customer-facing software and communications, efficiency, and the experience for individuals with disabilities who rely on paratransit services.
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Many of the buses are used along SamTrans’ busiest route, the ECR, which runs along El Camino Real between Daly City and Palo Alto.
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Through this collaboration, PRT riders can now access the Aira app for free, connecting them with professional visual interpreters who provide essential real-time support.
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Boston MBTA’s The Ride pioneered the use of TNCs in paratransit back in 2016. Since then, the agency has been a reference nationwide on how to efficiently use non-dedicated service providers.
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The new center provides a more convenient assessment location for paratransit applicants who live or work in Manhattan and increases capacity across the system of AAR Assessment Centers that serve thousands of paratransit customers each month.
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New Accessible signs are being installed at seven bus stops that include braille, raised lettering, and large print.
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The Routing Company is using their Pingo platform to enable their One Transit model and seamlessly integrate paratransit, microtransit, and fixed-route services.
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The Capital Plan includes targeted investments to rebuild, improve, and expand the MTA system.
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The installations consist of bus shelters, standalone benches, and other seating options, and include trash cans and signs with service information at stops in the City of Atlanta, as well as Clayton, DeKalb, and Fulton Counties.
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After finding significant success, CTS, FAST, and their supplier partner TRC have earned one of METRO’s Innovative Solutions Awards for Mobility.
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